Discover

Digital Product Manager

Posted on: 18 Feb 2021

Springfield, IL

Job Description

Discover. A brighter future.

With Discover, youll have the chance to make a difference at one of the worlds leading digital banking and payments companies. From Day 1, youll do meaningful work youre passionate about, with the support and resources you need for success. We value what makes each employee unique and provide a collaborative, team-based culture that gives everyone an opportunity to shine. Be the reason millions of people find a brighter financial future, while building the future you want, here at Discover.

Job Description



Assesses the performance of and shapes the structure and direction of new and existing product lines and leads the development and execution of strategic product plans for key initiatives such as the introduction of new products, product line extensions, or product enhancements. Accountable for achieving specific goals for each product, including evaluating product performance, and identifying innovations to address customer needs and improve product performance in the market.

If you enjoy creating digital technology products and are able to conceptualize and take products to a finish line, come join the team developing the next generation of digital payments products. You will thrive in this job if you have a knack for identifying problems and their solutions and taking the solution to the finish line.

What Youll Do

* Shape the structure and assess the performance of new and existing product lines.
* Lead the development and execution of strategic product plans for key initiatives, such as the introduction of new products, product line extensions or product enhancements.
* Be accountable for achieving specific goals for each product, including evaluating product performance and identifying innovations to address customer needs and improve product performance in the market.

How Youll Do It

* Identify sources, monitor, analyze and interpret key product performance metrics including financials, network volumes, other key statistics and internal/external customer feedback trends, then develop and communicate findings and make strategic and tactical recommendations for performance improvements.
* Define and execute strategic product road-maps to build new products, enhance existing products or improve performance.
* Collaborate with internal and external stakeholders to develop strategies and methodologies to on-board new partners.
* Track and understand industry trends, research findings and competitive innovations.
* Provide business analysis and reporting on a periodic basis.
* Collaborate with cross functional teams to develop or support sales efforts or go-to-market strategies.
* Serve as product management business lead on cross-functional teams, including internal departments such as sales, operations, legal, marketing, finance, technology in the evaluation, development, management and/or enhancement of assigned products and/or programs.

Qualifications Youll Need

The Basics

* Bachelor's degree in information technology, social sciences, business, marketing, communications or related field
* 6+ years of experience in card payments, network, acquiring, issuing, mobile technologies, digital payments or related field
* In lieu of a degree, 10+ years of experience in card payments, network, acquiring, issuing, mobile technologies, digital payments or related field, including product management experience

Bonus Points If You Have

* Master's degree in information technology, social sciences, business, marketing, communications or related field
* 2+ years of experience in Fintech platforms, start-ups, or related field
* 2+ year experience in the area of Marketing, Payments, Digital, or Product Management
* Experience in conceptualizing and developing digital technology based products; experience in the area of security and authentication, tokenization, digital wallets, 3DS
* 1+ year of Program or project management experience or record of delivering a program/project
* Self-starter, with experience in both product management and technical product delivery
* Ability to translate ideas/ product concept into an executable plan for taking the product from concept to development to market
* Experience in developing voice of customer, developing new product concept from scratch, performing competitive research, business cases
* Ability to play with numbers in developing business case
* Navigating and ability to get buy-in from multiple stakeholders (marketing, product, ops, tech) in a fast-paced environment with an attitude of making things happen
* Excellent communication and executive level presentation skills, and ability to calmly work through conflicts

Remote LI-BP1

What are you waiting for? Apply today!

The same way we treat our employees is how we treat all applicants with respect. Discover Financial Services is an equal opportunity employer (EEO is the law). We thrive on diversity & inclusion. You will be treated fairly throughout our recruiting process and without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status in consideration for a career at Discover.

US Benefits

Work Perks:

* 24-Hour Nurse Hotline & Telehealth Services
* 7 Paid Holidays
* Adoption Assistance
* Annual Flu Shots
* Commuter Benefits
* Employee Assistance Program
* Flexible Work Environment
* Group Auto, Home and Pet Insurance
* Healthy Eating Program
* Legal Assistance Plan
* Mothers Rooms
* Onsite Emotional Health Counselors
* Onsite Fitness Centers
* Onsite Weight Watchers at Work
* Paid Parental Leave
* Professional and Leadership Development Programs
* Recognition Program
* Service Anniversary Awards
* Tuition Reimbursement

Health:

* Annual Health Evaluation and Health Coaching
* Critical Illness Insurance
* Health Savings Account, Health Reimbursement Account and Flexible Spending Accounts
* Health, Vision and Dental Insurance
* Life and Accident Insurance
* Long-term and Short-term Disability Insurance
* Onsite Health Services Center with Nurse Practitioner

Financial Wellness:

* 401(k) Savings Plan with Fixed and Matching Contributions
* Employee Stock Purchase Plan
* Financial Engines
* Financial Wellness for You Learning Programs

UK Benefits

* Competitive Salary
* Competitive Pension Scheme
* Annual Incentive Scheme
* Up to 25 days annual leave per calendar year
* Private Health Care is a taxable benefits
* Annual health assessments
* Flexi Fridays
* Eye Care Vouchers
* Perks @ Work
* Ride to Work (Cycle Scheme)
* Season Ticket loan
* You Care We Share (Charity program that has matching contributions)
* Volunteering Hours
* Study Leave (5 days)
* EAP- Employee Assistance Program
* Dental plan (Taxable benefit)

Discover

Riverwoods, IL

Discover Financial Services, through its subsidiaries, operates as a direct banking and payment services company in the United States. The Direct Banking segment offers Discover-branded credit cards to individuals; and other consumer products and services, including private student loans, personal loans, home equity loans, and other consumer lending, as well as deposit products, such as certificates of deposit, money market accounts, savings accounts, checking accounts, and individual retirement arrangement certificates of deposit.

The Payment Services segment operates the PULSE network, an automated teller machine, debit, and electronic funds transfer network; Diners Club International, a payments network that issues Diners Club branded charge cards and provides card acceptance services; and Discover Network that processes transactions for Discover-branded credit and debit cards, as well as provides payment transaction processing and settlement services. The company was incorporated in 1986 and is based in Riverwoods, Illinois.

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