Job Description

Director, Integrated Benefits Operations

Apply NowApply Later Job ID 773694BR Location Lake Buena Vista, Florida, United States Business The Walt Disney Company (Corporate) Date posted Feb. 08, 2021

Job Summary:

The Director, Integrated Benefits Operations is a critical role that reports to the Vice President, Employee Benefits & Wellbeing. The director is responsible for building and scaling a cutting-edge benefits service delivery function. This hands-on leader works alongside their team and strategic peers to operationalize the enterprises Benefits strategy and ensure it is embraced broadly across the organization.

Overview

* Lead a team of Benefits professionals responsible for managing all processes associated with the enterprises US Benefits administration portfolio, including the delivery of health, welfare, retirement, and savings programs through an outsourced provider
* Oversee the processing of benefits transactions in a shared services environment
* Develop strong partnerships with benefit providers, ensuring accurate administration of the portfolio to deliver a superior user experience for employees and their families
* Research, analyze and resolve outstanding benefits issues by collecting information , identifying trends, and ensuring swift and permanent resolutions
* Monitor the efficiency and effectiveness of the benefits systems and processes, utilizing key performance indicators and holding vendors accountable to contractual service metrics
* Identify and recommend opportunities for simplification or improvement - including reviewing scope of vendor partners, and evaluating systems, interfaces, and administrative protocols for scalability
* Oversees service delivery team responsible for solving escalated benefits queries
* Rollout new benefits plans, implement and integrate those plans in the benefits structure
* Ensure vendors successfully implement annual plan design changes
* Define, manage and control the processes for enrollment of new employees, life event changes and terminations
* Administer all compliance requirements including audits, annual disclosure notices, SARs, and SMMs.

Responsibilities:

* Serve as HIPAA Privacy Officer
* Secretary to the Benefit Plan Administrative Committee
* Assist VP of Benefits with the development and monitoring of annual benefit expense budget, in partnering with Finance
* Manage the strategic relationships with all benefits and health plan vendors and administrators
* Provide coaching and development to the team
* Partner with service providers to ensure high level of performance and monitor compliance with statements of work
* Monitor changes in government regulations and manage resulting implementations
* Assist HRIS team with Benefit vendors integration files and upload to benefits system
* Coordinate and respond to internal and external audit

About The Walt Disney Company (Corporate):

At Disney Corporate you can see how the businesses behind the Companys powerful brands come together to create the most innovative, far-reaching and admired entertainment company in the world. As a member of a corporate team, youll work with world-class leaders driving the strategies that keep The Walt Disney Company at the leading edge of entertainment. See and be seen by other innovative thinkers as you enable the greatest storytellers in the world to create memories for millions of families around the globe.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disneys stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Human Resources Strategies and Services, LLC, which is part of a business segment we call The Walt Disney Company (Corporate).

Disney Human Resources Strategies and Services, LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

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