Office Administrator
Posted on: 16 Feb 2021
Maryland Heights, MO
Job Description
Job Description
The Floating Office Administrator supports the Coldwell Banker Gundaker offices by providing back up administrative support for absences as well as generalized project support for the corporate office. This position is the main point of contact for everything in the office while providing coverage including assisting agents with questions, general office procedures, and ensuring that all paperwork is processed to the centralized support centers. This person will also support the training of our new Office Administrative staff as requested.
Essential Job Duties:
* Agent Support: Responsible for supporting and providing exceptional customer service to all agents.
* Administrative: Responsible for a variety of administrative tasks. This includes MLS data entry and maintenance, processing commission received, processing earnest money (checks), possibly scanning documents, following up with agents when they are missing documentation, etc.
* Account Payable & Receivable: Responsible for processing some vendor invoices and agent payment as received. This requires data entry and attention to detail as you may be tasked with updating AR accounts for our agents, processing invoices, requesting checks and ensuring that vendors are paid in a timely fashion.
Other Duties:
* Back up for Fields Services Coordinator.
* Assist in training new hire Office Administrator.
Qualifications:
* 2 years customer service experience required; Prior Real Estate strongly preferred.
* Ability to learn new software programs on an as needed basis, skillful in using the following programs including, but not limited to: Microsoft office programs such as Outlook, Word, Excel, PowerPoint, and Publisher (including utilizing templates and mail merge), and Adobe programs such as Adobe Acrobat
* Creative problem-solving skills.
* Ability to communicate with different audiences to convey message successfully and to change gear quickly to support different customers
* Ability to multi-task, prioritize and be flexible with changing business needs in a team environment as well as manage deadlines and time constraints.
* Customer focused, delivery oriented, good team member, values honesty and integrity
Position Type and Expected Hours of Work:
* Travel to Branch offices on an as needed basis.
* 40 hours
LI-KD1
Realogy Holdings Corp.
Madison, New Jersey
Realogy is a global provider of real estate services with a singular mission: We serve agents. This strategy is aimed at growing the base of high-performing independent sales agents at our company-owned and franchisee brokerages, providing services to make them more productive and their businesses more profitable.
While you won’t see our name on For Sale signs, you will see those of our industry-leading brands: Better Homes and Gardens Real Estate, Century 21, Citi Habitats, Climb Real Estate, Coldwell Banker Real Estate, Corcoran, ERA Franchise Systems and Sotheby’s International Realty to name just a few. Our four business units work together to provide a full-service solution to meet the needs of agents and their homebuying clients, from the initial listing until the keys are turned over.
Realogy was recently designated a Great Place to Work® for the second consecutive year, recognizing the company’s commitment to providing meaningful work and an environment where employees can grow and succeed. Realogy has 16,600 offices and approximately 302,000 affiliated brokers and agents worldwide. We’re the leader in residential real estate sales, with $6.1 billion in revenue in 2018, nearly 1.4 million real estate transactions and approximately 16 percent of market share of the U.S. residential real estate market. We’re there to serve agents who help people find and buy houses, move, and finance their dream.
Powered by its network of over 92,000 affiliated sales professionals in 3,000 offices across 44 countries and territories, the Coldwell Banker® organization is a leading provider of full-service residential and commercial real estate brokerage services. The brand’s mission is to empower its people to leave their mark on the world of real estate. The Coldwell Banker brand prides itself on its history of expertise and honesty since its beginnings in 1906. The brand embraces four core values: home, awesomeness, ingenuity and excellence. Coldwell Banker Real Estate is committed to providing its network of sales professionals with the tools and insights needed to excel in today’s marketplace and is known for its bold leadership and dedication to driving the industry forward with big data and smart home expertise. Coldwell Banker Real Estate was the first real estate brand to harness the power of big data; the CBx Technology Suite uses predictive analytics and machine learning to analyze markets, target buyers and sellers and provide agents with a simple platform to create unique and effective marketing plans for each listing. The brand was named among the 2018 and 2019 Women’s Choice Award® Most Recommended brands for customer experience and overall quality. Blue is bold and the integrity and values of Coldwell Banker Real Estate give the Gen Blue® network an unbeatable edge. Coldwell Banker®, the Coldwell Banker logo, Gen Blue® and the Gen Blue Experience® are registered services marks owned by Coldwell Banker Real Estate LLC. Coldwell Banker Real Estate LLC fully supports the principles of the Fair Housing Act and the Equal Opportunity Act. Each office is independently owned and operated.
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IndustryReal Estate Services
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No. of Employees11,800+
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Website
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Jobs Posted585
