Senior Software Development Engineer, Alexa
Posted on: 15 Feb 2021
Boston, MA
Job Description
DESCRIPTION
The Alexa Feedback team is looking for Senior Software Development Engineers to help Alexa improve its customer experience by accurately identifying and understanding customer feedback. Alexa customer feedback is a unique signal - it is high volume, almost frictionless to produce, and covers the entire Alexa-enabled device set, and is used by teams all across the Alexa organization. We are building highly scalable systems that detect both explicit and implicit customer feedback, and our north star vision is to understand customer satisfaction for every Alexa interaction across every modality (voice, touch, gesture). In this role, you will be solving challenging technical problems while improving the experience of millions of Alexa users. You will have wide exposure across Alexa's components and services and will drive improvements across many systems. You will have significant influence on our overall strategy by helping define product features, driving the system architecture, and spearheading best practices to enable a superior product.
The ideal candidate thrives and has succeeded in fast paced environments where learning new concepts quickly is a must. A commitment to team work, ability to innovate quickly, and strong communication skills (to both business and technical partners) are absolute requirements. Creating reliable, scalable, and high performance products requires exceptional technical expertise, a sound understanding of the fundamentals of Computer Science, and practical experience building large-scale distributed systems.
BASIC QUALIFICATIONS
Bachelor's degree in computer science, computer engineering, mathematics, related technical discipline, or related industry experience
Minimum 8 years of software development experience
Experience working on an engineering team using Agile processes (Scrum, Kanban)
At least 4 years experience developing on Linux/Unix platforms
PREFERRED QUALIFICATIONS
Strong, object-oriented design and coding skills (C/C++ and/or Java preferably on a UNIX or Linux platform)
Experience with distributed (multi-tiered) systems, algorithms, and relational databases
Ability to effectively articulate technical challenges and solutions
Ability to work across many teams and coordinate tasks
Ability to deal with ambiguous/undefined problems;
Previous technical internship(s) preferred.
Graduate degree a plus
Amazon is an Equal Opportunity-Affirmative Action Employer Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation
Amazon.com
Seattle, WA
Amazon.com, Inc. engages in the retail sale of consumer products and subscriptions in North America and internationally. The company operates through three segments: North America, International, and Amazon Web Services (AWS) segments. It sells merchandise and content purchased for resale from third-party sellers through physical stores and online stores.
The company also manufactures and sells electronic devices, including Kindle e-readers, Fire tablets, Fire TVs, and Echo devices; provides Kindle Direct Publishing, an online service that allows independent authors and publishers to make their books available in the Kindle Store; and develops and produces media content.
In addition, it offers programs that enable sellers to sell their products on its Websites, as well as their own branded Websites; and programs that allow authors, musicians, filmmakers, skill and app developers, and others to publish and sell content. Further, the company provides compute, storage, database, and other AWS services, as well as compute, storage, database offerings, fulfillment, publishing, digital content subscriptions, advertising, and co-branded credit card agreement services.
Additionally, it offers Amazon Prime, a membership program, which provides free shipping of various items; access to streaming of movies and TV episodes; and other services. It serves consumers, sellers, developers, enterprises, and content creators. Amazon.com, Inc. has a strategic partnership with Volkswagen AG. The company was founded in 1994 and is headquartered in Seattle, Washington.
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IndustryInformation Technology
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No. of Employees647,500
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Website
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Jobs Posted12764
