Job Description

Purpose of Job

'We are currently seeking a talented Executive Operational Planning Director for our San Antonio, TX or 100% remote work environment location(s).

Provides support to the senior-most leaders through the prioritization and coordination of key deliverables and activities, interpretation of business operations and/or Centers of Excellence (CoE) analyses and initiatives, and the development of appropriate action plans and responses to address business issues and/or compliance and regulatory issues. Assists in the development and implementation of strategic and operational plans that drive success within key results areas. Acts as liaison between business operations, both within and across CoSAs, Enterprise CoEs, Executive Management and/ or the EC member. Provides innovative communications support to senior leadership for Board/Council/Committees, strategic or operational planning events, monthly business meetings, and/or compliance and regulatory requirements.'

Job Requirements

ABOUT USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level. In each of the past five years, we've been a top-40 Fortune 100 Best Companies to Work For, and we've ranked among Victory Media's Top 10 Military Friendly Employers 13 years straight. We embrace a robust veteran workforce and encourage veterans and veteran spouses to apply.

USAA Careers - Award Winning Workplace

USAA Careers World Class Benefits

* Identifies and manages existing and emerging risks that stem from business activities and the job role.
* Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.
* Follows written risk and compliance policies and procedures for business activities.
* Facilitates strategic and operational planning and implementation processes to assure that management is knowledgeable of process, goals, objectives and strategies.
* Leads the coordination and documentation of progress toward achievement of business goals, objectives, strategies and action plan results.
* In partnership with Corporate Communications and the Chief of Staff team, defines and sets objectives and content of messages to be communicated in concert with EMG and/ or the Executive Council member's guidance, corporate mission and objectives, as well as the objectives of employee, member, and public communications.
* Evaluates and influences relevance of messages for intended audience and ensures consistency and accuracy for communication efforts across the team; identifies and implements innovative communication tactics.
* Provides advice and guidance and negotiates approval of deliverable materials with executive management and subject-matter experts prior to securing final approval from senior executive or Executive Council member.
* Supports and advises management through research and analysis of internal/external business data including industry best practices and competitive information.
* Responsible for the development, coordination and timely submission of relevant EC and Board/Council/Committee driven requirements.
* Provides oversight and support to project teams in development and implementation of employee CoSA events and business conferences.

MINIMUM REQUIREMENTS

* 8 years of project/program management experience supporting senior level executives, corporate event planning and/or managing executive level communications.
* Ability to build strong relationships and to work with all levels within the organization.
* Experience developing executive level briefings in support of EC, CEO and BoD deliverables.
* Experience in Committee / Executive meeting preparation and facilitation.
* Demonstrated capability to navigate in a fast-paced environment, prioritize tasks with competing deadlines, and demonstrate forward-thinking and planning.
* Demonstrated ability to interact and collaborate positively with executive leadership (C-Suite) and communicate complex concepts clearly.
* Demonstrated capability to navigate in a fast-paced environment and prioritize tasks with competing deadlines.
* Expert knowledge of Microsoft Office Suite to include: Word, Excel and PowerPoint to create executive level presentations and develop process documentation.

*Qualifications may warrant placement in a different job level*

When you apply for this position, you will be required to answer some initial questions. This will take approximately 5 minutes. Once you begin the questions you will not be able to finish them at a later time and you will not able to change your responses.

PREFERRED REQUIREMENTS

* Experience developing and distributing financial and / or workforce reports to business stakeholders.
* Experience organizing, presenting, and running Monthly Business Reviews to corporate departments.
* Experience developing a corporate communications strategy, such as developing and distributing weekly newsletters
* Experience planning and leading company Town Halls
* Experience planning meeting agendas and leading meetings
* Experience managing director level and above email correspondence
* Experience owning an annual IT business planning process
* Experience in a financial analysis role
* Experience in workforce planning and management

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

COMPENSATION

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $106,800 - $192,300 *(this does not include geographic differential it may be applied based on your work location). Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

*Geographical Differential: Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

Shift Premium will be addressed on an individual-basis for applicable roles that are consistently scheduled for non-core hours.

BENEFITS

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. Please visit USAA Total Rewards for more details.

Relocation assistance is not available for this position.

USAA also offers a variety of on-site services and conveniences to help you manage your work and personal life, including seven cafeterias, two company stores and three fitness centers.

For Internal Candidates:

Must complete 12 months in current position (from date of hire or date of placement), or must have managers approval prior to posting.

Last day for internal candidates to apply to the opening is 2/16/21 by 11:59 pm CST time.