Mediator

SunTrust Banks
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Posted on: 13 Feb 2021

Richmond, VA

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Job Description

Regular or Temporary:

Regular

Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

These roles are responsible to protect the interest of The Company by representing The Company Bank at legal proceedings. Following guidance and collaboration with ST Counsel and Management, incumbents may appear as Bank witnesses and representatives in State and Federal Courts for trials, hearings, pre-trial settlement conferences, mediations, arbitrations.

Specifically, mediators represent The Company in a mediation hearing or conference to discuss borrower loss mitigation options including modifications, short sales, and deed in lieu. Mediation hearings consist of a court appointed mediator, the borrower and his attorney, our representative and our attorney. They ensure that The Company successfully responds to Court Officers on the details of each case brought before them and defends the operational actions and activities completed by The Company. Responsible for the execution of legal documents in the names of The Company Mortgage and The Company Bank and are responsible to be conversant in each case. Must consistently demonstrate impeccable and professional communication and presentation skills to effectively represent STI.

Is registered and maintains active, The Company sponsored registration in the Nationwide Mortgage Licensing System and Registry (NMLSR) and has been assigned a unique identifier number in compliance with the federal S.A.F.E. Act requirements.

Knowledge of investor guidelines in all options available to the borrower. Prepared to field questions about bank qualifications (e.g. how income is calculated, what income can be used, credit scoring, debt structure, the value of the property and liens or judgments that may be a cloud on the title.)

Maintains professional conduct and composure at all times to avoid court ordered sanctions (fees and fines). Our representatives are required to have full settlement authority at the mediation and we can be sanctioned if they hesitate in responding.

Minimum Requirements: Bachelors degree or equivalent work experience, with at least 3-5 years of working knowledge of Loss Mitigation processes. Good organizational, communication and presentation skills. Good courtroom knowledge and presence.

Preferred Requirements: 5+ years of Loss Mitigation knowledge. College degree with focus in Business or Law. Strong negotiating and relationship building skills. Recent experience with Loan Processing, Underwriting or Loss Mitigation hearings.

Eligible to manage or perform loan origination or servicing functions under Mortgage Investor or government agency guideline requirements.

SunTrust Banks

Atlanta, GA

SunTrust Banks, Inc. operates as the holding company for SunTrust Bank that provides various financial services for consumers, businesses, corporations, institutions, and not-for-profit entities in the United States. It operates in two segments, Consumer and Wholesale. The Consumer segment provides deposits and payments; home equity and personal credit lines; auto, student, and other lending products; credit cards; discount/online and full-service brokerage products; professional investment advisory products and services; and trust services, as well as family office solutions. This segment also offers residential mortgage products in the secondary market.

The Wholesale segment provides capital markets solutions, including advisory, capital raising, and financial risk management; asset-based financing solutions, such as securitizations, asset-based lending, equipment financing, and structured real estate arrangements; cash management services and auto dealer financing solutions; investment banking solutions; and credit and deposit, fee-based product offering, multi-family agency lending, advisory, commercial mortgage brokerage, and tailored financing and equity investment solutions. This segment also offers treasury and payment solutions, such as operating various electronic and paper payment types, which comprise card, wire transfer, automated clearing house, check, and cash; and provides services clients to manage their accounts online.

The company offers its products and services through a network of traditional and in-store branches, automated teller machines, Internet, mobile, and telephone banking channels. As of December 31, 2018, it operated 1,218 full-service banking offices located in Florida, Georgia, Virginia, North Carolina, Tennessee, Maryland, South Carolina, and the District of Columbia. SunTrust Banks, Inc. was founded in 1891 and is headquartered in Atlanta, Georgia.