Job Description

Preferred Qualifications
Are you interested in supporting large scale distributed infrastructure for the cloud? Oracle is aggressively investing in the Oracle Cloud to provide the broadest, most comprehensive service offerings in the industry and transforming how Enterprises view the cloud. Only Oracle offers a complete suite of integrated services that include applications as a service, platform as a service, infrastructure as a service, and the recently announced Bare Metal Cloud Service eliminating the data and business process fragmentation that come with cloud silos.

If this is the challenge you are looking for and you meet the following requirements, we want to talk to you!

Department Description:

Oracle's Cloud Data Center Operations team is building and supporting new Infrastructure as a Service technologies that operate at high scale in a broadly distributed multi - tenant cloud environment. Our customers run their businesses on our cloud, and our mission is to provide them with best in class compute, storage, networking, database, security, and an ever - expanding set of foundational cloud - based services.

Position Overview:

An Oracle Data Center Technician will be the technical liaison between the technology teams and the Lab Data Center Environment. You are able to troubleshoot and solve all but the most complex infrastructure issues. As a skilled troubleshooter on a wide range of Data Center environment and systems you understand which issues to escalated to the appropriate resolver groups. You create and maintain documentation on technologies you support. You understand all aspects of the equipment you support. You know how to innovate and make decisions on his/her own, but also know how to take direction when it is given, paying attention to all details involved. Expected to improve current processes, and introduce automation with aim towards simplification.

Responsibilities:

Act as technical liaison for our technical teams. Find creative ways to optimize capital and operating costs. Champion standardization, innovate to simplify, increase efficiency while driving down cost. Develop and maintain supply chain relationships. Ensure that contractors and vendors are delivering quality services and that all SLAs are being met. You will be responsible for executing small projects on your own and working with your manager in planning and executing larger local projects. You will need to understand all aspects of the equipment you support.

Qualifications:

Must have demonstrated expertise in two or more of these areas:

- Systems administration (Linux and/or Windows Servers)

- Networking (DNS, TCP/IP)

* Programming / scripting (Java, Perl, Ruby, C, and/or PHP)

* Demonstrated examples of process improvement execution

* Demonstrated examples of a drive to dig into the details of a system or process to solve customer problems

* Excellent oral and written communication skills

* Strong influencing skills

* Ability to work independently, with little direct management

* Open to provide after hours support as needed

* Experience supporting large, Enterprise customers in an Operations environment

Candidate Profile:

* Knowledge of data center ecosystem (cooling, electrical, networking, and structured cabling)

* Bachelor's degree or equivalent work experience required

* Minimum 2 years relevant experience in a Support / Operations role

* Minimum 2 years Quality Assurance experience

IT Hardware Concepts:

* RAID

* SAN

* x86 Architecture

* SCSI

* Linux/Unix Administration:

* Boot Process

* GRUB/LILO

* File Systems

* Network device and protocol configuration

* Directory Structure

* Performance Management/Troubleshooting

* Base Operating System Install

* Some experience with Perl, Python, Bash or Java

* Core OS Services: ssh, telnet, ftp, nfs, dns, dhcp, samba, ldap, cvs

* Previous experience working in a Data Center environment (racking & stacking gear, cable management, hot & cold aisle containment).

* Networking Protocols (OSI Model)

* Copper/Fiber Optic Testing/Cabling Standards

* Project management, organization and problem solving skills with a drive for results.

* Strong troubleshooting and performance tuning skills.

* The position has a physical component requiring the ability to lift up to 75 lbs and may require working in cramped spaces or elevated locations.

Top 3 skill sets / technologies in the ideal candidate:

1. Sun /Oracle Hardware or any major server technology experience

2. Linux Operating systems experience

3. Virtualization experience

*This Req is for a fixed Overnight Shift no rotation planned.

Define, design, and implement network communications and solutions within a fast-paced, leading edge database/applications company.

Perform performance trend analysis and manage the server/network capacity. Propose client configuration and implement technical solutions to enhance and/or troubleshoot the system. Work with others to define, coordinate vendor purchase needs. Responsible for support documentation as well.

Job duties are varied and complex utilizing independent judgment. May have project lead role. 5 years of related experience in a medium to large network distributed and computing environment. BS in Computer Science or related field.

Oracle is an Affirmative Action-Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veterans status, age, or any other characteristic protected by law.