Job Description

POSITION SUMMARY
The Senior Manager -Accredo Market Development will lead the market development efforts and assist with the strategic direction relative to Specialty Direct Accredo health plans, Medicare, and Medicaid.

This individual will lead a team dedicated to the following efforts:

* Identifying new business opportunities and areas for business growth
* Understanding customer needs and expectations by segment
* Evaluating current customer base in regards to loyalty / satisfaction to further outline opportunities and priorities
* Assist account team with maximizing product sales and services
* Continued focus on brand positioning and relevancy

ESSENTIAL FUNCTIONS
Responsible for the market research and insight needs of our Specialty pharmacy and medical solutions. Working in conjunction with the account management team, this individual will develop and drive a research agenda that supports strategic insight for both short term and long term growth in the specialty market place.

Collaborates across multiple areas of the organization to define market and research objectives and recommend and execute appropriate research initiatives. The individual ensures research is conducted with business actions in mind, at the highest quality levels to build trust and confidence in the findings, insights and implications that support key business decisions.

Keeping up to date on latest methodologies and technology by utilizing technology and tools that allow for tracking of market and sales efforts across multiple areas within Health Services. The individual will also work with cross-functional partners to ensure collaboration and coordination of efforts.

Championing strategies that provide deep and broad-based consumer & client, and marketplace knowledge.

Ensure direct reports can demonstrate comprehensive knowledge of market research efforts and current Accredo product offerings and client base.

Presents to senior leadership as needed

QUALIFICATIONS
8-12 years of relevant experience with Bachelors degree or Masters degree with 6-10 years relevant experience. Preferred Masters degree in Marketing Science/Market Research, Economics or Statistics or equivalent work experience.
Strong PC skills including MSWord, Excel, and PowerPoint, working knowledge of internal IT systems, PBM adjudication processes, Sales forces tools; Working knowledge of financials with strong analytic skills.
Ability to work cross-functionally to proactively communicate and to resolve issues with the highest sense of urgency.
Demonstrated ability managing projects along with utilizing proven project management processes.
Superior verbal and written communication and presentation skills. Ability to lead others, organize, analyze and interpret information.
Strong focus on book of business client satisfaction and client retention results.
Ability to travel as needed to meet goals.
Proven track record in driving a research agenda with real impact in a complex and matrixed business environment

Prefer a candidate that will be an expert in all aspects of research design and execution, comfortable leading in a highly collaborative setting, and an ability to effectively influence and work with senior leaders.

Desired skills include:

* Proven ability to build and drive a research agenda aligned to business objectives and strategies
* Demonstrated expertise in consumer and B2B research
* Proven experience managing and extracting insights from both quantitative and qualitative research
* Able to combine and reconcile information from a variety of sources (qualitative, quantitative, custom, and business metrics) to develop convincing business plans

Personal traits

* Quick study, high energy, self-starter, approachable, and collaborative
* Influential and impactful presentation and communication skills
* Strong business acumen
* Flexibility, keen to improve organizational effectiveness
* Team player
* Strong prioritization skills and ability to handle multiple tasks and projects simultaneously

This position is not eligible to be performed in Colorado.

About Cigna

Cigna Corporation (NYSE: CI) is a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. We offer an integrated suite of health services through Cigna, Express Scripts, and our affiliates including medical, dental, behavioral health, pharmacy, vision, supplemental benefits, and other related products. Together, with our 74,000 employees worldwide, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation.

When you work with Cigna, youll enjoy meaningful career experiences that enrich peoples lives while working together to make the world a healthier place. What difference will you make? To see our culture in action, search TeamCigna on Instagram.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.