Enterprise Account Engineer III - AMZ2593
Posted on: 6 Feb 2021
Dallas, TX
Job Description
DESCRIPTION
MULTIPLE POSITIONS AVAILABLE
Entity: Amazon Web Services, Inc.
Title: Enterprise Account Engineer III
Location: Dallas, TX
Position Responsibilities:
Design, develop and support global and enterprise companies running cloud-based mission-critical applications, systems, services and features. Work directly with engineering teams and leading technologists. Utilize transformational technologies to ensure flawless customer experience. Manage Enterprise accounts, oversee support cases, and assist customers regarding strategy, project planning, launch, and ongoing operations. Complete analysis and present periodic reviews of operational performance to customer. Provide detailed reviews of service disruptions, metrics, and detailed prelaunch planning. Recommend new offerings for company architecture and provide proactive advice through all phases of the implementation life cycle. Advocate for customer requirements. Participate in customer requested meetings. Utilize all key customer resolution tools across all service groups to facilitate rapid resolution of concerns.
Amazon.com is an Equal Opportunity-Affirmative Action Employer Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation 0000
BASIC QUALIFICATIONS
Position Requirements:
Master's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field and one year of experience in the job offered or as a Support Engineer, Systems Engineer, or related occupation. Employer will accept a Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field and five years of experience in the job offered or as a Support Engineer, Systems Engineer, or related occupation as equivalent to the Master's degree and one year of experience. Must have one year of experience in the following skill(s): designing, developing, implementing, troubleshooting, and managing large-scale, distributed applications; performing system administration in a Linux or Windows environment; and conducting computer networking, scripting, and automation; experience in a technical customer facing role. Domestic and/or international travel required up to 25%.
PREFERRED QUALIFICATIONS
Please see job description and position requirements above.
Amazon.com
Seattle, WA
Amazon.com, Inc. engages in the retail sale of consumer products and subscriptions in North America and internationally. The company operates through three segments: North America, International, and Amazon Web Services (AWS) segments. It sells merchandise and content purchased for resale from third-party sellers through physical stores and online stores.
The company also manufactures and sells electronic devices, including Kindle e-readers, Fire tablets, Fire TVs, and Echo devices; provides Kindle Direct Publishing, an online service that allows independent authors and publishers to make their books available in the Kindle Store; and develops and produces media content.
In addition, it offers programs that enable sellers to sell their products on its Websites, as well as their own branded Websites; and programs that allow authors, musicians, filmmakers, skill and app developers, and others to publish and sell content. Further, the company provides compute, storage, database, and other AWS services, as well as compute, storage, database offerings, fulfillment, publishing, digital content subscriptions, advertising, and co-branded credit card agreement services.
Additionally, it offers Amazon Prime, a membership program, which provides free shipping of various items; access to streaming of movies and TV episodes; and other services. It serves consumers, sellers, developers, enterprises, and content creators. Amazon.com, Inc. has a strategic partnership with Volkswagen AG. The company was founded in 1994 and is headquartered in Seattle, Washington.
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IndustryInformation Technology
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No. of Employees647,500
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Website
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Jobs Posted12764
