Client Processing - IC4Provides complex analytics and reporting services, working to improve and automate Client Processing systems. Deals with complex external client issues (on-going client servicing for various programs, post sales support, resolving operational issues, and product implementations). May allocate/coordinate work within a team/project.Assists in communicating needs and issues with internal and external clients.Participates in innovative product development, product enhancement, and system testing to ensure that products continue to accurately and efficiently process high value transactions. Solves complex problems based on an understanding and knowledge of the intricacies of the system.Uses in-depth area knowledge to apply ingenuity and creativity to common repeat problems and determines more permanent resolutions.Provides technical assistance and support to lower level client processing roles.Supervises a small Client Processing team.Contributes to the achievement of team objectives.
Qualifications
Bachelors degree or the equivalent combination of education and experience is required. Advanced/graduate degree preferred. 7-10 years of total work experience is preferred. Experience in brokerage processing is preferred. Applicable local/regional licenses or certifications as required by the business.
New York, New York
The Bank of New York Mellon Corporation provides a range of financial products and services to institutions, corporations, and high net worth individuals in the United States and internationally. The company operates through two segments, Investment Management and Investment Services. It offers investment management, custody, foreign exchange, fund broker-dealer, collateral and liquidity, clearing, corporate trust, global payment, trade finance, and cash management services, as well as securities finance and depositary receipts. The company also provides mutual funds, separate accounts, and wealth management and private banking services; and trust and registered investment advisory services. In addition, it engages in leasing, corporate treasury, derivative and other trading, corporate and bank-owned life insurance, renewable energy investment, and business exit activities. The Bank of New York Mellon Corporation was founded in 1784 and is headquartered in New York, New York.