The primary focus of the Database Marketing Lead Analyst is directly contributing to the execution, automation, and maintenance of marketing or compliance strategies leveraging functional specialties and best practices. They will have the opportunity to perform a wide variety of functions, including:
* Identify, segment and automate campaign populations across multiple delivery channels (e.g. direct mail, email, statement, etc.) with limited direction
* Execution of special projects to drive portfolio sales and revenue
* Debug, resolve and troubleshoot SAS and SQL code in an efficient manner in support of campaign delivery within specified project timelines
* Learn and leverage Citis proprietary campaign automation tool to execute campaigns
The successful candidate must have a strong understanding of the technologies behind programming and the objectives in the execution of marketing campaigns including project and time management, and campaign creation and automation. These skills are required along with a proven track record of success and the ability to manage all job steps without direction through solid leadership.
Responsibilities
* Coding and execution of marketing campaigns using Citis proprietary campaign execution tool
* Utilize scheduling tools in an effort to automate standard routines/activities to enhance department efficiencies while improving department operations
* Perform requirements analysis and provide recommendations to business contacts regarding infrastructure, operating guidelines and procedures, and audit and business reporting
* Execution of database concepts, mainframe, and related systems in development of new processes and MIS reporting
* Maintain data security control practices and compliance
* Maintain a close working relationship across various functional areas Marketing, Risk, Credit Policy and Decision Management in ensuring timely response to business needs and requests
* As needed, operate as team lead to organize work or processes across multiple database marketing managers/peers (may include matrix but not direct people management)
Qualifications
The ideal candidate has a proven history connecting programming with the execution of marketing campaigns. They are a nimble thinker, fast learner, and solutions-oriented collaborator. They thrive in an independent contributor role, highly analytical, proactive, and provides cross functional leadership.
* 5-8 years of experience in Project Management and Database Marketing
* Bachelor's degree in a computer science or math related field
* High-level of expertise in SQL is essential
* Experience with Unix and mainframe processing platforms
* Experience with SAS or other relevant tools
* Impeccable collaboration skills and ability to influence cross-functional partners without direct authority
* Experience using marketing data and analytics
* Excellent verbal and written communication skills
* Extremely rigorous attention to detail
* Practical problem solving and strategic thinking
* Prior experience with Gemini/Encompass or other campaign management software is desirable
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
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Job Family Group:
Marketing
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Job Family:
Database Marketing & Analytics
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Time Type:
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Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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Citigroup Inc., a diversified financial services holding company, provides various financial products and services for consumers, corporations, governments, and institutions in North America, Latin America, Asia, Europe, the Middle East, and Africa. The company operates through two segments, Global Consumer Banking (GCB) and Institutional Clients Group (ICG). The GCB segment offers traditional banking services to retail customers through retail banking, commercial banking, Citi-branded cards, and Citi retail services.
It also provides various banking, credit card lending, and investment services through a network of local branches, offices, and electronic delivery systems. The ICG segment provides wholesale banking products and services, including fixed income and equity sales and trading, foreign exchange, prime brokerage, derivative services, equity and fixed income research, corporate and consumer loans, investment banking and advisory services, private banking, cash management, trade finance, and securities services to corporate, institutional, public sector, and high-net-worth clients. As of December 31, 2018, it operated 2,410 branches in the United States, Mexico, and Asia. Citigroup Inc. was founded in 1812 and is headquartered in New York, New York.