Job Description

UnitedHealthcare is a company that's on the rise. We're expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn't about another gadget, it's about transforming the health care industry. Ready to make a difference? Make yourself at home with us and start doing your life's best work.(sm)

As a Financial Analyst, you will be responsible for complex financial operations, including daily responsibilities. You will be accountable for the resolution of issues via multiple layers of management and staff. Effective time management, adherence to turnaround times and accuracy, are a must. You will be responsible for daily account monitoring and problem resolution within assigned business process, platform or segment. You may be customer, provider, broker or legal counsel facing and must ensure financial accuracy across transactions. Accountable for accurate and in-depth analyses for the assigned book of business, platform or region. Represent functional area as part of an overall management team.

If you are located in Connecticut, you will have the flexibility to telecommute* as you take on some tough challenges.

Primary Responsibilities:

* Work independently on well-understood assignments and/or responsibilities
* Interface with other departments to resolve problems
* Maintain funding performance for overdrawn and underfunded bank accounts, analyze deficiencies, work with customers to resolve funding issues, and follow established escalation process.
* Provide timely turnaround and perform accurate transactions across the business
* May manage and balance interfaces, engage business partners and/or cross-functional teams for error resolution, and work with business partners to meet critical deadlines
* Ensure proactive customer solutions/service within established timeframes that meet the financial objectives of the business
* Review and reconcile data as required
* Support and provide coverage for other team members
* Investigate issues thoroughly using high-level decision-making skills
* Perform quality entries and account setups
* Run and analyze relevant system queries
* Maintain effective working relationships within and outside of ASO Banking
* Participate in customer banking audits

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

* BA/BS degree in Accounting, Finance, Business or related field and/or equivalent education and experience
* Excellent customer service skills
* Effective analytical and problem-solving skills
* Ability to pull and analyze data, recommending remediation to issues
* Ability to interface with all levels of internal and external management to build relationships and address sensitive issues
* Ability to work with minimal supervision in a fast-paced team environment with strong attention to detail
* Competent in Excel and Word, along with other Microsoft Office suite of applications
* If you need to enter a work site for any reason, you will be required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or similar UnitedHealth Group-approved symptom screener. When in a UnitedHealth Group building, employees are required to wear a mask in common areas. In addition, employees must comply with any state and local masking orders

Preferred Qualifications:

* 1+ years of financial analyst relevant experience
* Strong written and verbal communication skills
* Strong interpersonal and organizational skills

Careers with UnitedHealthcare. Let's talk about opportunity. Start with a Fortune 7 organization that's serving more than 85 million people already and building the industry's singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near-obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, military families and veterans where ever they're found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that's second to none. This is no small opportunity. It's where you can do your life's best work.(sm)

*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: Financial Analyst, Financial Analysis, Finance, Business, Accounting, Customer Service, Hartford, CT, Connecticut, Telecommute, Telecommuting, Telecommuter, Work From Home, Work At Home, Remote