CVS Health

Process Innovation Sr Consultant

Posted on: 6 Feb 2021

Northbrook, IL

Job Description

Job Description
As the Senior Consultant of the Prescription Benefit Management (PBM) Process Innovation team you will be a vital contributor to the Member Experience program and broader PBM business. You will have the opportunity to leverage your analytical skills and logic to analyze the business, solve problems, present recommendations to senior leadership, and deliver innovative technology solutions that will have a profound impact on the future direction of the company.

You will support the planning, design, and management of pilot programs and technology solutions that large-scale operational efficiencies, process improvements, and member impact. Youll have the opportunity to support the product development as you engage cross-functionally across the organization to design solutions, develop test and implementation plans, drive results, and resolve issues encountered by the team.

In addition, you will prepare material and presentations for the business in a way that adds value, is easily understood by others who may not have the same background or expertise and improves the lives of our members.

Required Qualifications
2+ years of relevant experience required, including consulting, product management or related marketing, communications, or analyst experience in an operational environment

Preferred Qualifications
Previous PBM Pharmacy Benefits Management experience

Proven ability to prepare materials and presentations with a high degree of accuracy under tight deadlines

Demonstrated experience solving complex problems using superior logic and problem-solving skills

Demonstrated success dealing with ambiguity or uncertainty and ability to learn on the fly to understand and solve new problems

Strong technical skills (Excel, Tableau, SQL)

Education
Bachelor's Degree

Business Overview
At CVS Health, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.

We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.

CVS Health

Woonsocket, RI

CVS Health Corporation provides health services and plans in the United States. Its Pharmacy Services segment offers pharmacy benefit management solutions, such as plan design and administration, formulary management, retail pharmacy network management, mail order pharmacy, specialty pharmacy and infusion, Medicare Part D, clinical, disease management, and medical spend management services. The company’s Retail/LTC segment sells prescription drugs and general merchandise, such as over-the-counter drugs, beauty products, cosmetics, and personal care products, as well as provides health care services through its MinuteClinic walk-in medical clinics.

Its Health Care Benefits segment offers traditional, voluntary, and consumer-directed health insurance products and related services, including medical, pharmacy, dental, behavioral health, medical management, Medicare plans, PDPs, Medicaid health care management services, workers’ compensation administrative services, and health information technology products and services. The company’s customers include employers, insurance companies, unions, government employee groups, health plans, Medicare Part D prescription drug plans, Medicaid managed care plans, plans offered on public health insurance exchanges and private health insurance exchanges, other sponsors of health benefit plans, individuals, college students, workers, labor groups, and expatriates.

As of December 31, 2018, it had approximately 40 leased on-site pharmacies, 25 leased retail specialty pharmacy stores, 20 specialty mail order pharmacies, and 90 branches for infusion and enteral services; and 9,900 retail locations and 1,100 MinuteClinic locations, as well as operated an online retail pharmacy Websites, LTC pharmacies, and onsite pharmacies. The company was formerly known as CVS Caremark Corporation and changed its name to CVS Health Corporation in September 2014. CVS Health Corporation was founded in 1963 and is headquartered in Woonsocket, Rhode Island.