Alarm Central Coordinator (Overnight Shift) (USA) Temp Services F
Posted on: 5 Feb 2021
Bentonville, AR
Job Description
Position Summary...
What you'll do...
* Schedule: Saturday-Wednesday | 10:00 PM - 6:30 AM
* Provides technical support on the alarm service phone line by answering and determining the nature of incoming calls; providing diagnostics and services on alarm systems (for example, remote programming, ticket management, network communications); prioritizing alarm service requests; and assigning service tickets to internal or external vendors.
* Provides support for alarm licensing compliance by analyzing alarm history to determine and communicate the validity of false alarm fines; reviewing data, time, and dispatch circumstances ; collaborating with police and fire department authorities; providing history reports upon request; and applying permit numbers to alarm automation applications.
* Responds to calls on the general alarm, Emergency Operation Center (EOC), and Walmart field emergency phone lines in accordance with departmental standard operating procedures (SOP) by advising callers and providing technical support on safety and security measures; assisting or transferring callers to appropriate departments; and utilizing internal and external applications to communicate and escalate incidents.
* Monitors and dispatches alarms (for example, fire, burglar, panic) for facilities by ensuring alarm automation software maintains a ready-to-receive-alarm-monitoring state; contacting appropriate authorities in accordance with National Fire Protection Association guidelines and department standard operating procedures when alarms are triggered; and performs disaster recovery failover on alarm automation servers and receivers in compliance with Underwriters Laboratory standards.
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Walmart Inc.
Bentonville, AR
Walmart Inc. is an American multinational retail corporation that operates a chain of hypermarkets, discount department stores, and grocery stores. Headquartered in Bentonville, Arkansas, the company was founded by Sam Walton in 1962 and incorporated on October 31, 1969. It also owns and operates Sam's Club retail warehouses. As of April 30, 2019, Walmart has 11,368 stores and clubs in 27 countries, operating under 55 different names. The company operates under the name Walmart in the United States and Canada, as Walmart de México y Centroamérica in Mexico and Central America, as Asda in the United Kingdom, as the Seiyu Group in Japan, and as Best Price in India. It has wholly owned operations in Argentina, Chile, Canada, and South Africa. Since August 2018, Walmart only holds a minority stake in Walmart Brasil, with 20% of the company's shares, and private equity firm Advent International holding 80% ownership of the company.
Walmart is the world's largest company by revenue—over US$500 billion, according to Fortune Global 500 list in 2018—as well as the largest private employer in the world with 2.2 million employees. It is a publicly traded family-owned business, as the company is controlled by the Walton family. Sam Walton's heirs own over 50 percent of Walmart through their holding company, Walton Enterprises, and through their individual holdings. Walmart was the largest U.S. grocery retailer in 2019, and 65 percent of Walmart's US$510.329 billion sales came from U.S. operations.
The company was listed on the New York Stock Exchange in 1972. By 1988, Walmart was the most profitable retailer in the U.S., and by October 1989, it had become the largest in terms of revenue. Originally geographically limited to the South and lower Midwest, by the early 1990s, the company had stores from coast to coast: Sam's Club opened in New Jersey in November 1989 and the first California outlet opened in Lancaster in July 1990. A Walmart in York, Pennsylvania opened in October 1990: the first main store in the Northeast.
Walmart's investments outside North America have seen mixed results: its operations and subsidiaries in the United Kingdom, South America, and China are highly successful, whereas its ventures in Germany and South Korea failed.
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IndustrySales/Retail
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No. of Employees2200000
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Website
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Jobs Posted16872
