Salesforce

Business Value Services Senior Manager, Financial Services (Marketing Cloud)

Posted on: 5 Feb 2021

San Francisco, CA

Job Description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Business Value Services Group

Job Details

Salesforce pioneered the idea of CRM software in the cloud in 1999, creating a whole new economy. Today, Salesforce is helping over 150,000 companies, and millions of careers, grow like never before. Salesforce's technologies help companies revolutionize the way they sell, service, market and innovate - and become customer companies. Our tight-knit ecosystem creates and transforms our culture, our customers, and our communities. It drives forth our values trust, customer success, growth, innovation, giving back, equality, wellbeing, transparency and fun the core values that make us who we are. Come join a company that is not only one of the fastest growing, but one that Forbes Magazine also named the Most Innovative Company in the World as well as one of the Best Places to Work (Fortune). If you're passionate about innovation, come help revolutionize how companies connect with their customers.

Salesforce Business Value Services (BVS) is closely aligned with the North America Sales organization, directly supporting sales pursuits within our top Marketing Cloud accounts. Our primary focus is to directly engage with customer executive teams to help articulate the tangible, strategic, and financial impact that our platform can deliver to their organizations. Ultimately we prepare provocative and visionary business proposals for CEOs, General Managers, and CxOs/SVPs of our most strategic customers. We develop business cases and strategic proposals to articulate the value proposition of our Marketing Cloud platform for Boards of Directors and Chief Financial Officers to support capital appropriation requests for transformational investments in our cloud solutions.

We are looking for highly talented, inquisitive, creative and passionate individuals who can articulate to Financial Services customers how Salesforces Marketing solutions will enable them to meet their key strategic and financial objectives, help tackle their most business critical challenges, and enable rapid growth, scalability, and dexterity.

Responsibilities:

* Develop and deliver compelling business case presentations and financial models aimed at identifying, accelerating, justifying, and/or expanding sales opportunities

* Work closely with prospective and existing customers, alongside sales and other functions, to identify, prioritize and quantify key business drivers and metrics, and help customers understand how our solutions will help them achieve their strategic and financial goals

* Prepare thought-provoking executive proposals to engage customers in long-term business relationships

* Assist in the development and delivery of custom proposals and deal structures

* Facilitate internal and external discovery to map out customers' current state and future state business processes across a range of Financial Services industries with the goal of identifying and prioritizing key business value drivers

* Provide thought leadership, training, and consultative partnering with sales and other teams throughout and beyond the sales cycle

* ~30% travel

Preferred Qualifications & Experience:

* 5 years of digital marketing experience preferred

* Financial Services experience in Banking/Lending, Capital Markets, Insurance, or Wealth Management preferred.

* 5-10 years of professional experience, ideally in consultative, strategic, and analytical customer-facing roles

* Results-oriented, strategic thinker that enjoys helping customers cross the chasm from current state to future state

* Strong executive presence and presentation / facilitation skills, comfortable collaborating with and presenting to
C-suite executives, including poised, confident objection handling abilities

* Creative, high energy, entrepreneurial self-starter comfortable running initiatives and programs independently within a start up-paced technology company

* Thrive in working collaboratively and cross-functionally, particularly with Sales, Marketing, Solution Engineering, Pricing, Partners and other key partners

* Deep quantitative analysis and financial modeling skills, with proven business insight and judgment

* Experience in a Sales environment / interacting with Sales teams preferred

* MBA from a top tier program preferred

* Experience in Technology or Enterprise Software preferred

* Innovation/Design Thinking experience is a plus

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Salesforce

San Francisco, CA

Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world.

Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being ranked by Fortune as one of the “Most Admired Companies in the World” and one of the “100 Best Companies to Work For” eleven years in a row, and named “Innovator of the Decade” and one of the “World’s Most Innovative Companies” eight years in a row by Forbes.

 

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