Job Description

Cloud Telemetry and Observability Senior Architect

Our Global Technology Infrastructure (GTI) group is a team rewarded with innovators who love technology as much as you do. Together, youll use a disciplined, innovative and a business focused approach to develop a wide variety of high-quality products and solutions. Youll work in a stable, resilient and secure operating environment where youand the products you deliverwill thrive.

GTI have started their journey of homogenizing their approach to products and build a trusted, integrated private cloud ecosystem, called Gaia Cloud, to match the experience of the public cloud this is encapsulated in the GTI Strategy 2025 vision.

A fundamental corner stone for this vision is a consistent, reliable and standardized telemetry platform driving consistency across Events, Logs, Metrics, Traces, and Alerts to make machine data accessible, usable and valuable to everyone. To this end, GTI are seeking a highly experienced Gaia Telemetry Architect.

As the Architect you will work closely with engineering teams, product managers, support teams and leaders across the firm to design technical solutions and provide architectural expertise, mentorship, and design guidance. This position is in our Gaia Telemetry team which provides a large scale data pipeline for telemetry data (metrics, events, logs, traces); allowing customers to send, store, query and stream their data at scale.

Primary Responsibilities:

* Partner with and steer the product owners who offer services (e.g. virtual machines, containers, application platforms, service meshes, etc.) toward technical solutions that fit well with the long term vision
* Work with application, site reliability engineering and IT teams who build and support JP Morgan Chase applications choose the right tools for the job at hand and utilize the chosen technologies part of the long term strategy
* Collaborate with the data teams across JP Morgan Chase to influence and design data models for telemetry data that enable teams to have observability of services and applications
* Across all dimensions, partner very closely with the peer AI & ML team to ensure that they can leverage these capabilities proactively to deliver true value and align the telemetry strategy to foster AI & ML capabilities
* Continuously enhance the Platform Telemetry and Observability multi-year architecture with existing heritage solutions in mind and identify opportunities for future investments in newer solutions
* Identify and drive to resolution any cross-team and cross-org technical issues, working with other Architects, leaders and engineers as needed
* Communicate and participate in the strategic architecture forums; Architects serve as the connective tissue working with other Architects and leaders as needed

Your Qualifications

* Youve spent years building high-availability, high-scale, production systems. You have a strong background in how data can proactively observe the health of systems and how the data can be used as a proactive measure to prevent operational issues.
* BS/BA degree or equivalent experience
* 12+ years of experience with at least 8+ years in a hands-on software role
* 3+ years in product management at an enterprise software company
* Experience building and operating high-scale distributed systems
* You bring experience and familiarity with software products/services for IT management, big data, and/or business analytics
* Experience with public cloud technology, and a good understanding of cloud native management tooling (e.g. AWS CloudWatch and CloudTrail)
* You understand a constantly evolving architecture, with a mixture of containerized services and virtual machines
* A technology stack that incudes Linux, Windows, Docker, Kafka, Java, Ruby, Python, Go and more
* Ability to collaborate and impact decisions at the interpersonal level
* Strong written and verbal communication skills