Job Description

Job Description

Are you a go-getter that wakes up in the morning with a passion to make the lives of our clients better? Do you have a documented track record as a hunter that thrives on delivering new revenue and being rewarded commensurately for your efforts? Do you have a strong understanding of the contact center business and use cases that propel our clients business acceleration efforts? Do you possess strong business acumen as it relates to Digital Transformation, consumer engagement, workforce management, ecommerce, helpdesk environments & Collaboration? Do you understand how chatbots, Artificial Intelligence, agent handling and inbound/outbound call flows, Collaboration Tools, APIs, and integration into CRM, HRM, SCM and ERP systems aid in the functioning of a call center and collaboration environments?

If so, then step right up and apply to this exciting Application Sales Executive 3 role in the Voice Transformation Org. The VTES Org has experienced record growth in 2020 and we are expanding the team with top performers that will propel our org to the next level of double-digit growth. Successful execution will ensure high earnings with a compensation plan designed to reward overachievers to 300% of plan.

Overall Purpose: This position is responsible for serving as a subject matter expert on Contact Center and Collaboration solutions across the entirety of the Voice Transformation Portfolio to assist in the revenue generation, and sale of complex voice transformation technical products, services, applications, and/or solutions.

Key Roles and Responsibilities:
As an ASE 3 VT, key responsibilities include but are not limited to the following:

* Meeting monthly new sales revenue targets that grows our business across all Tiers of accounts assigned to you.
* Serve as the Subject Matter Expert on Contact Center and Collaboration, consulting with direct sales teams and customers to provide technical expertise regarding the design, customization, implementation and account management of highly complex Voice Contact Center products/services/applications/solutions.
* As a Subject Matter Expert, you will advise customers on suitability of products based on technical needs
* All phases of the sales lifecycle including Design, Price, Propose and Contract.
* Specifically, responsibilities will involve but not limited to, preparing proposals, presentations, or bids, including developing pricing for highly complex contact center solutions
* Develop strategic sales execution plans related to the customer and the proposed solution/sale
* Research and develop contact center solutions with AT&T Product, AT&T ICB Finance and external vendor partners, including design and engineering
* Engage and coordinate the sales and/or technical sales consultant team in support of the sale of highly complex collaboration and contact center products and services to your assigned base of customers
* This role requires knowledge of adjacent telecom products and services including but not limited to a network, toll-free, SD-WAN, BVoIP, Internet and AVPN

These complex products/services are a priority for the company and the VTES org as we aim to deliver on our strategic growth objectives for 2021. As such this role requires specific focus and expertise. This role may involve travel post pandemic and may require spending time at the customer premise developing and presenting sales proposals and systems solutions

Key Skills/Experience Areas:

* Current experience as an Acquisition Hunter with new business development sales skills
* Strategic and Consultative Sales Skills with experience in following solution areas:
* Industry leading Hosted/Cloud Voice Solutions Cisco Webex Calling, Ring Central, 8x8, Avaya, Mitel, Microsoft Teams, Zoom
* Cloud Collaboration and Conferencing Cisco Webex, Zoom, Microsoft Teams
* Contact Center Five9, Genesys, Avaya, Nice InContact, Inference, Salesforce
* Experience selling solutions for the following companies a plus:
* Cisco, Avaya, Microsoft Teams, Amazon Web Services, Intelepeer, Twilio, Ribbon, AudioCodes
* Deal Leadership in Integrated Solution Sales
* Vertical Sales experience in IT Solutions Selling for any of following preferred: Retail, Manufacturing, Finance, Healthcare, Transportation/Logistics, Consumer Packaged Goods, etc.

Education: Bachelors degree preferred.

Experience: Requires 8-12 years of direct work experience.

Supervisory: No

*This position can be located anywhere in the United States