Job Description

Job Summary

At Houston Methodist, the Chaplain Intern position is responsible for participating as a part-time or summer student in the Houston Methodist accredited Clinical Pastoral Education (CPE) program which includes classroom education as well as individual supervised learning. Under the clinical supervision of the Certified Educator/Associate Educator, or Student Educator CPE, this position is precepted and mentored by assigned Sr. Chaplain/Chaplain in the provision of spiritual care to meet the spiritual, religious, and emotional needs of patients, families, and employees.

PATIENT AGE GROUP(S) AND POPULATION(S) SERVED
Refer to departmental "Scope of Service" and "Provision of Care" plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity.

HOUSTON METHODIST EXPERIENCE EXPECTATIONS
o Provide personalized care and service by consistently demonstrating our I CARE values:
- INTEGRITY: We are honest and ethical in all we say and do.
- COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.
- ACCOUNTABILITY: We hold ourselves accountable for all our actions.
- RESPECT: We treat every individual as a person of worth, dignity, and value.
- EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.
o Focuses on patient/customer safety
o Delivers personalized service using HM Service Standards
o Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)
o Intentionally rounds with patients/customers to ensure their needs are being met
o Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job

PRIMARY JOB RESPONSIBILITIES
Job responsibilities labeled EF capture those duties that are essential functions of the job.

PEOPLE 20%
1. Provides a supportive and positive environment for Houston Methodist patients, family members, visitors, employees and physicians. Provides spiritual care support to Houston Methodist employees. (EF)
2. Collaborates with all members of the patient care team by actively communicating in a positive, supportive, non-judgmental manner, reporting pertinent patient care information and data in a comprehensive manner. Conducts self in a manner that is congruent with cultural humility, diversity, equity and inclusion principles. (EF)
3. Provides contributions towards improvement of department scores for employee engagement on department scorecard. (EF)

SERVICE - 45%
1. Participates in interprofessional health team rounds, discharge planning, support groups and other interprofessional teams. (EF)
2. Precepted and mentored by assigned Sr. Chaplain/Chaplain, provides spiritual care to meet the spiritual, religious and emotional needs of patients and their family members of all faiths, during hospitalization and particularly for pre-operative, critically ill and dying patients. (EF)
3. Assists in the initial screening and assessment of patients and the development of patient care plans; responds to assigned referrals. Follows patient protocols established by the precepting chaplain. (EF)
4. Provides crisis intervention for patients, visitors, and employees with attention to spiritual needs, involving others as needed. (EF)
5. Contributes to meeting/exceeding department and organization targets for patient satisfaction measures. (EF)

QUALITY/SAFETY - 20%
1. Seeks guidance from Certified Educator, Associate Educator, Student Educator and precepting Chaplain as appropriate; escalates issues/requests to ensure quality and safety in services provided. (EF)
2. Accurately and thoroughly documents patient visits and spiritual care provided in the patients record. (EF)
3. Contributes to identification of corrective action and improvement activities and contributes to meeting department and targets for quality and safety. Reports near misses and inputs into Patient Safety Net (PSN). (EF)

FINANCE - 5%
1. Utilizes time and resources effectively and efficiently and helps other team members, demonstrating responsible financial stewardship, minimizing incidental overtime. (EF)

GROWTH/INNOVATION - 10%
1. Prepares required patient care reports and other summaries for review and evaluation in compliance with CPE program requirements. Proactively learns from feedback and mentoring. (EF)
2. Seeks opportunities to expand learning beyond baseline competencies with a focus on continual development. Completes and updates the My Development Plan on an on-going basis. (EF)

This job description is not intended to be all inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.

EDUCATION REQUIREMENTS
o Enrollment in an accredited college/university
o Bachelor's degree or graduate level theological degree from an accredited school preferred

EXPERIENCE REQUIREMENTS
o One year of membership in a faith/belief group

CERTIFICATES, LICENSES AND REGISTRATIONS REQUIRED
o None

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED
o Demonstrates the skills and competencies necessary to safely function in learning environment
o Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security.
o Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles.
o Possesses basic computer knowledge; operates various computer systems to enter and maintain patient documents
o Exhibits strong interpersonal and team player skills with all levels of the healthcare team
o Demonstrates a high level of maturity with demonstrated self-confidence and ability to make decisions
o Conducts self in a professional manner at all times
o Above average written and verbal communication skills
o Demonstrates a learning attitude toward solving problems, using good reasoning and judgment in a high stress environment
o Demonstrates a positive demeanor and strong multi-tasking abilities
o Very strong organization skills and detail-oriented nature
o Professional handling of exposure to confidential/sensitive information

SUPPLEMENTAL REQUIREMENTS

Work Attire Yes/No
Uniform No
Scrubs No
Business professional Yes
Other (dept approved) No

On-Call* Yes, on a regular basis (for Non-Exempt or Exempt jobs)

*Note that employees may be required to be on-call during emergencies (i.e. Disaster, Severe Weather Event, etc.) regardless of selection above.

Travel**
May require travel within Yes
Houston Metropolitan area

May require travel outside No
of Houston Metropolitan area

**Travel specifications may vary by department.

Please note any other special considerations to this job: Rotates with other CPE residents and interns in taking on-call responsibility on weeknights, weekends and holidays

Equal Employment Opportunity
Houston Methodist is an Equal Opportunity Employer.

Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law.

VEVRAA Federal Contractor priority referral Protected Veterans requested.

Company Profile
Since its founding in 1919, Houston Methodist Hospital has earned worldwide recognition. Houston Methodist Hospital is affiliated with the Weill Medical College of Cornell University and New York-Presbyterian Hospital, one of the nation's leading centers for medical education and research. Houston Methodist is consistently ranked in U.S. News & World Reports Best Hospital list and was recently named the number one hospital in Texas. FORTUNE magazine has placed Houston Methodist on its annual list of 100 Best Companies To Work For since 2006. Houston Methodist Hospital directs millions of research dollars into patient care and offers the latest innovations in medical, surgical and diagnostic techniques. With 1,119 licensed beds, 67 operating rooms and over 6,000 employees, Houston Methodist offers complete care for patients from around the world.