Job Description

Purpose of Job

We are currently seeking a talented Commercial Lines Specialist I (Inside Sales) 100% W@H for the San Antonio Home Office I.

100% Remote W@H Opportunity

Investigates, evaluates, negotiates and adjusts moderately complex auto claims presented by or against our insured to confirm coverage, determine legal liability and equitably settle/defend in compliance with all state regulatory requirements. Works under limited supervision to perform work assignments and problem resolution. Recognizes life events, understands members needs and provides advice in order to deliver appropriate solutions to members.

Job Requirements

About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

In each of the past five years, we've been a top-40 Fortune 100 Best Companies to Work For, and we've ranked among Victory Media's Top 10 Military Friendly Employers 13 years straight. We embrace a robust veteran workforce and encourage veterans and veteran spouses to apply.

USAA Careers - Award Winning Workplace (17 seconds)

USAA Careers World Class Benefits (31 seconds)

* Identifies and manages existing and emerging risks that stem from business activities and the job role.
* Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.
* Follows written risk and compliance policies and procedures for business activities.
* Utilizes a consultative approach to determine customer needs, build rapport and provide solutions based on current products and service offerings.
* Researches industry trends and evolving regulatory environment (state and national), improving understanding of important technical/financial issues.
* Classifies members business and provides accurate risk management and risk mitigation solutions, while leveraging knowledge of B2B sales cycles for success.
* Follows up with underwriters on endorsements, classification questions, and underwriting determination (approval or declination) for multiple markets.
* Utilizes advanced understanding of compliance and insurance standards and Agency Management Systems to limit agency E&O; exposure.
* Manually rates products, based on members risk profile and profitability.
* Exercises technical knowledge necessary to communicate our solutions effectively.

Minimum Education:

* High School Diploma
* General Equivalency Diploma

Minimum Experience:

* 2 years of insurance sales and service experience and/or experience working in a commercial insurance agency or broker setting
* Property & Casualty (not Personal Lines-only version) license required and must be maintained.

*Qualifications may warrant placement in a different job level*

When you apply for this position, you will be required to answer some initial questions. This will take approximately 5 minutes. Once you begin the questions you will not be able to finish them at a later time and you will not be able to change your responses.

Preferred Experience:

* P&C; General Lines License
* Experience utilizing an agency management system
* At least 2 years experience working in a multi carrier environment
* Direct to consumer experience
* Past sales experience

Compensation:

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $46,000 - $82,900 *(this does not include geographic differential it may be applied based on your work location)

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

*Geographical Differential: Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

Shift premium will be addressed on an individual-basis for applicable roles that are consistently scheduled for non-core hours.

Benefits:

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

Please click on the link below for more details.

USAA Total Rewards

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

At USAA our employees enjoy one of the best benefits packages in the business, including a flexible business casual or casual dress environment, comprehensive medical, dental and vision plans, along with wellness and wealth building programs. Additionally, our career path planning and continuing education will assist you with your professional goals.

USAA also offers a variety of on-site services and conveniences to help you manage your work and personal life, including seven cafeterias, two company stores and three fitness centers.

Relocation assistance is not available for this position.

For Internal Candidates:

Must complete 12 months in current position (from date of hire or date of placement) or must have managers approval prior to posting.

Last day for internal candidates to apply to the opening is 2/2/21 by 11:59 pm CST time.