TJX

70181-LP Customer Service Associate

Posted on: 1 Feb 2021

North Las Vegas, NV

Job Description

Supports a positive customer shopping experience and maintains a strong store partnership with store teams and Loss Prevention. Understands operational procedures and deters acts of dishonesty within established customer service guidelines.

Responsibilities:

* Provides prompt, courteous and knowledgeable service to internal and external customers

* Engages customers, providing support and creating a positive shopping environment

* Provides an effective deterrent to theft through customer engagement and a professional and knowledgeable presence

* Observes proper checkout procedures for customers and Associates

* Communicates shrink-related concerns to Store Management and Loss Prevention

* Maintains an effective partnership with Store Management and Loss Prevention to accomplish work assignments and overall goals and objectives.

* Coordinates and executes shrink-related activities in partnership with Store Management

* Supports and participates in store shrink reduction goals and programs

* Promotes a culture of honesty and integrity; maintains confidentiality

* Encourages Associate use of shrink reduction resources

* Promotes safety awareness and supports maintenance of a risk-free environment

* Follows through on commitments; accomplishes goals with minimum supervision

* Adheres to all labor laws, policies, and procedures

* Performs other duties as assigned

Requirements:

* Excellent communication skills and sound judgment

* Ability to respond appropriately to changes in direction or unexpected situations

* Team player, working effectively with peers and supervisors to accomplish tasks

* Able to work a flexible schedule to support business needs

* 0-2 years retail or security experience

Supports a positive customer shopping experience and maintains a strong store partnership with store teams and Loss Prevention. Understands operational procedures and deters acts of dishonesty within established customer service guidelines.

Responsibilities:

* Provides prompt, courteous and knowledgeable service to internal and external customers

* Engages customers, providing support and creating a positive shopping environment

* Provides an effective deterrent to theft through customer engagement and a professional and knowledgeable presence

* Observes proper checkout procedures for customers and Associates

* Communicates shrink-related concerns to Store Management and Loss Prevention

* Maintains an effective partnership with Store Management and Loss Prevention to accomplish work assignments and overall goals and objectives.

* Coordinates and executes shrink-related activities in partnership with Store Management

* Supports and participates in store shrink reduction goals and programs

* Promotes a culture of honesty and integrity; maintains confidentiality

* Encourages Associate use of shrink reduction resources

* Promotes safety awareness and supports maintenance of a risk-free environment

* Follows through on commitments; accomplishes goals with minimum supervision

* Adheres to all labor laws, policies, and procedures

* Performs other duties as assigned

Requirements:

* Excellent communication skills and sound judgment

* Ability to respond appropriately to changes in direction or unexpected situations

* Team player, working effectively with peers and supervisors to accomplish tasks

* Able to work a flexible schedule to support business needs

* 0-2 years retail or security experience

Supports a positive customer shopping experience and maintains a strong store partnership with store teams and Loss Prevention. Understands operational procedures and deters acts of dishonesty within established customer service guidelines.

Responsibilities:

* Provides prompt, courteous and knowledgeable service to internal and external customers

* Engages customers, providing support and creating a positive shopping environment

* Provides an effective deterrent to theft through customer engagement and a professional and knowledgeable presence

* Observes proper checkout procedures for customers and Associates

* Communicates shrink-related concerns to Store Management and Loss Prevention

* Maintains an effective partnership with Store Management and Loss Prevention to accomplish work assignments and overall goals and objectives.

* Coordinates and executes shrink-related activities in partnership with Store Management

* Supports and participates in store shrink reduction goals and programs

* Promotes a culture of honesty and integrity; maintains confidentiality

* Encourages Associate use of shrink reduction resources

* Promotes safety awareness and supports maintenance of a risk-free environment

* Follows through on commitments; accomplishes goals with minimum supervision

* Adheres to all labor laws, policies, and procedures

* Performs other duties as assigned

Requirements:

* Excellent communication skills and sound judgment

* Ability to respond appropriately to changes in direction or unexpected situations

* Team player, working effectively with peers and supervisors to accomplish tasks

* Able to work a flexible schedule to support business needs

* 0-2 years retail or security experience

Nearest Major Market: Las Vegas
Job Segment: Loss Prevention, Customer Service, Security

TJX

Framingham, MA

The TJX Companies, Inc. operates as an off-price apparel and home fashions retailer. It operates through four segments: Marmaxx, HomeGoods, TJX Canada, and TJX International. The company sells family apparel, including footwear and accessories; home fashions, such as home basics, furniture, rugs, lighting products, giftware, soft home products, decorative accessories, tabletop, and cookware, as well as expanded pet, kids, and gourmet food departments; jewelry and accessories; footwear; and other merchandise.

It operates stores under the T.J. Maxx, Marshalls, HomeGoods, Winners, HomeSense, T.K. Maxx, and Sierra Trading Post names, as well as operates e-commerce sites tjmaxx.com, tkmaxx.com, and sierratradingpost.com. The company operates approximately 4,300 stores in the United States, Canada, the United Kingdom, Ireland, Germany, Poland, Austria, the Netherlands, and Australia. The TJX Companies, Inc. was founded in 1956 and is headquartered in Framingham, Massachusetts.