Job Description

Role Value Proposition
The associate will provide support to global users of MetLife Finance systems. Support incidents, service requests, end user inquiries, and perform ledger maintenance for financial systems. The candidate may be tasked with participating in small projects and other larger enhancement initiatives that support continuous improvements and efficiency mindset.

Key Responsibilities
Provides subject matter expertise for MetLifes Finance systems in support of Finance users and processes.
Uses established Metlife/ITIL processes in support of incident resolution and request fulfillment.
Analyzes and resolves basic to complex accounting system issues in support of the financial close.
Processes system maintenance requests for the general ledger and other finance systems.
Work on small enhancements, i.e., new allocation setup, which will include gathering requirements, planning, and work effort analysis, project tracking and working with resources from other areas.
Performs daily and monthly accounting system control activities.
Partners with peers both in region and globally to ensure seamless services, uniformity of processes and continuous service improvement.

Essential Business Experience and Technical Skills
Required:

* 1+ year of related experience
* Strong proficiency with computer systems, PCs and financial software applications (i.e. spreadsheets, financial modeling software). MS Word, Excel, Visio, PowerPoint capabilities.
* Solid knowledge of accounting concepts, principles and practices.
* Analytical with ability to present and communicate concisely and clearly in a manner that both financial & non-financial audiences can understand.
* Ability to adapt to various work situations and work well with associates across all levels of management and geographies.
* Strong problem solving and time management & organizational skills.

Preferred:

* Knowledge of finance functions, processes and systems (PeopleSoft, Hyperion Suite, or equivalents)
* Experience providing user/systems support, preferably in the Finance industry
* Bachelors Degree in Finance, Accounting or CIS / MIS
* Knowledge of the ITIL Framework and procedures flow
* Prior experience implementing process improvements using common methodologies (i.e. LEAN or Agile)

Business Category
Global Finance Support

Number of Openings
1

At MetLife, were leading the global transformation of an industry weve long defined. United in purpose, diverse in perspective, were dedicated to making a difference in the lives of our customers.

MetLife:

MetLife, through its subsidiaries and affiliates, is one of the worlds leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East.

We are one of the largest institutional investors in the U.S. with $651 billion of total assets under management as of September 30, 2020. We are ranked 48 on the Fortune 500 list for 2020. In 2019, we were named to the Dow Jones Sustainability Index (DJSI) for the fourth year in a row. DJSI is a global index to track the leading sustainability-driven companies.

MetLife is committed to building a purpose-driven and inclusive culture that energizes our people. Our employees work every day to help build a more confident future for people around the world.

We want to make it simple for all interested and qualified candidates to apply for employment opportunities with MetLife. For further information about how to request a reasonable accommodation, please click on the Disability Accommodations link below.

MetLife is a proud Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment at MetLife without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

MetLife maintains a drug-free workplace.

Requisition : 115858