Job Description

Job Summary:

Title: Sr Manager, Business Intelligence, Core Data Services

Location: Virtual

Who are we?

Live Nation Entertainment is the worlds leading live entertainment and eCommerce company, comprised of four market leaders: Ticketmaster.com, Live Nation Concerts, Front Line Management Group and Live Nation Network. Ticketmaster.com is the global event ticketing leader and one of the worlds top five eCommerce sites, with over 26 million monthly unique visitors. Live Nation Concerts produces over 20,000 shows annually for more than 2,000 artists globally. Front Line is the worlds top artist management company, representing over 250 artists. These businesses power Live Nation Network, the leading provider of entertainment marketing solutions, enabling over 800 advertisers to tap into the 200 million consumers Live Nation delivers annually through its live event and digital platforms. For additional information, visit www.livenation.com/investors.

Who are you?

Business Intelligence, as data visualization and storytelling service, is an integral part of the Core Data Services team. We are looking for a seasoned manager to lead and improve BI as a service.

Have you done traditional BI well? Been there, done that - star schema, EDW, report design for ease of understanding the data? Ready to take Business Intelligence to the next level?

Successful candidate will be able to cover a wider range of responsibilities from managing existing BI infrastructure, reports, reporting systems, user demands and SLAs while participating in architecting a new robust offering of data visualization and data storytelling as an extension of an enterprise data platform. This includes developing a robust semantic model and a set of business metrics that can be used to unify data analysis between different departments and use cases, creating a predefined set of best practices for visualizing those metrics, default report layouts and functions that enable geographically diverse and intrinsically complex business to be expressed via easy to consume data analysis interfaces.

Successful candidate must be able to demonstrate ability to build and maintain scalable and robust systems, secure infrastructure, extensive standard operating procedures for ease of maintenance to ensure that data is available to BI users in a predictable, reliable and SLA-supported manner.

THE TEAM

Core Data Services team is at the center of Data and Analytics initiative. We are in the beginning of our journey to build and enterprise data platform capable to be a true underpinning of any data needs for the enterprise. Our mission is to make reliable data available and enable value creation by the data community of engineers, analysts and decision makers. Core Data Services team consists of Platform engineering team, Data Engineering, Data Enablement and Operations team. BI is part of Data Enablement and is a critical component of providing users visibility into the data and providing self-service for interacting with data first hand.

Core Data Services is currently in process of adopting Spark as our main ETL engine and realizing the value of highly functional, performant and transparent Data Lake, all this while maintaining and streamlining existing data infrastructure and doing careful migration. These activities will create new opportunities for business intelligence functionality and effective data value delivery

The JOB

This is a unique opportunity for a senior BI practitioner to take the leadership role at the time when BI space at Live Nation Entertainment is in the state of transformation, facing new level of business demands and expectation for solid data definitions and semantic models to underpin effective data visualizations and support business and analytical decision makers.

The right candidate will utilize prior experience building effective BI environments to re-think and re-define modern functionality of reporting, analysis, dashboarding and aiding decision-making processes. Everything is up for consideration delivery processes, team structure, tech stack and that makes this role exciting, impactful and influential.

Success in this role means satisfied business community with robust BI reporting, effective self-service, stable and secure BI environment based on modern tech stack.

WHAT THIS ROLE WILL DO

* Build and mentor the business intelligence team as part of data enablement
* Stabilize, document and govern existing BI space
* Continuously work with business community to ensure that suite of offered reports satisfy expectations for data latency, report performance and ease of use
* Partner with data engineering and data operations teams to design and implement BI data store, effectively manage BI infrastructure and ensure data consistency for BI purposes
* Support existing BI environment which includes multiple data sources, multiple BI technologies, large data volumes and large user community. Continuously drive toward simplicity, automation, user self-service
* Design and implement effective practices for business intelligence team including SDLC, data integration, change control
* Improve and evolve governance and data security practices in BI
* Work with other BI teams and architects to share and evangelize best practices, unify tech stack, evangelize enterprise data definitions and consistent metric visualizations
* Continuously work in advancing the role of BI and actively participate in data initiatives

TECHNICAL SKILLS/COMPETENCIES

* Technical skillset to work with large data volumes, advanced data models, low latency, and high business complexity to oversee and create a large set of functional and effective business performance reports and visualization
* Advanced SQL skills
* Curiosity and drive to learn entertainment and ticketing space and be able to lead conversations about business metrics, dependencies, references and help your user community to understand and internalize the information in BI reports
* Ability to visualize data and unlock its power while hiding complexity
* Experience in data modeling and ability to understand data lineage, data dependencies and effectively use that to service BI users in a way that all of the complexity is hidden
* Understanding of BI vendor space and differences in architecture of BI products, their features, fit for purpose, limitations and map that to the existing use cases and user needs. Prior exposure to Tableau, Domo, IBM Cognos, Looker and other BI solutions
* Vendor management skills - not to be under-estimated!
* Think about BI users as you customers, implement BI as a product and SLAs to satisfy expressed and unexpressed needs of your user community.
* Offer BI as a platform functionality to allow department and product focused BI engineers to build on to of it
* Understand Data Cataloging in order to integrate reports with metadata
* Experience in supporting a large set of BI reports in production for a variety of use cases ranging from high demand operational reports to highly analytical to strategic.
* Solid base in mathematics in order to be able to explain advanced metrics, support users in choosing reports as well as ability to bridge between requirements and technical implementation of specific calculations
* Experience building multinational solution for BI
* Self-motivated, driven and eager to contribute
* People management skills
* Project management, ideally agile practitioner

EQUAL EMPLOYMENT OPPORTUNITY

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. Its talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case by case basis.

HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.