Facebook

Manager, SaaS Application Management, Collaboration

Posted on: 31 Jan 2021

Fremont, CA

Job Description

Facebooks Enterprise Collaboration team is responsible for the productivity of Facebook Employees, our mission is to enable innovation and productivity through the curation of a seamless and secure collaboration experience. The team is seeking an experienced, insightful, forward-thinking leader to facilitate identifying, designing and implementing efficient and effective solutions to meet the unique demands of Facebook. As a valued member of the Enterprise organization, this person will focus on all aspects of our collaboration tools suite, including real time document collaboration, document storage, Project Management and other tools used to improve information collaboration.

Manager, SaaS Application Management, Collaboration Responsibilities

* Manage a high-performance team in a cross functional heavy, analytical minded, operations organization in support of third party SaaS collaboration applications (Google Workspace, MSFT O365, Quip, Dropbox, etc.)

* Develop, coach, and mentor team members

* Own workflow and documentation around evaluation, integration and governance within IT best practices for application adoption, license provisioning, security, privacy, and user on- and off-boarding

* Develop ongoing partnerships with IT, sourcing, vendor management and individual department managers to lead digital transformation and increase organizational productivity and innovation

* Optimize licensing agreements with a focus towards leveraging enterprise license agreements

* Determine the best available products to use for the employee population for their specific use cases, based on competitive analysis and consultation with internal stakeholders

* Create dashboards using existing internal tools to understand adoption and feature usage which will lead to roadmap decisions

* Work with internal engineers to build integrations with these collaboration tools and Facebook products to streamline workflows

Minimum Qualifications

* 5+ years of people leading teams in support of a global, enterprise organization

* 5+ years experience in Product Management, Solution Architect role or another role

* Experience as an admin of one of the following collaboration tools: Outlook, SharePoint, Microsoft 365, Google Workspace, Quip, Workplace, Slack, Dropbox or any Project Management tool in an enterprise environment with more than 1,000 users

* Experience working with minimal guidance

Preferred Qualifications

* Bachelor's Degree in Computer Science, Business, Info Systems or Data Science

* Communication and leadership skills with experience working with users across teams and functions and communicating to the entire company

* Demonstrated project management skills to bring large projects to fruition

* Experience working with minimal daily guidance

Locations

About the Facebook company

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities we're just getting started.

Facebook is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-ext@fb.com.

Facebook

Menlo Park, CA

Facebook, Inc. provides various products to connect and share through mobile devices, personal computers, and other surfaces worldwide. The company’s products include Facebook that enables people to connect, share, discover, and communicate with each other on mobile devices and personal computers; Instagram, a community for sharing photos, videos, and messages; Messenger, a messaging application for people to connect with friends, family, groups, and businesses across platforms and devices; and WhatsApp, a messaging application for use by people and businesses to communicate in a private way. It also provides Oculus, a hardware, software, and developer ecosystem, which allows people to come together and connect with each other through its Oculus virtual reality products. As of December 31, 2018, it had approximately 1.52 billion daily active users. The company was founded in 2004 and is headquartered in Menlo Park, California.