Job Description

At Dominion Energy we love our jobs. Thats right. Love. Every day we go to work filled with passion to be excellent, to creatively problem solve and to innovate. These are exciting days for energy companies, and Dominion Energy aims to shape the future of energy in America. We are looking at all of our work with fresh eyes, retooling everything we do, in every part of the company, to operate more sustainably and to deliver energy more reliably than ever. We are looking for interesting, independent thinkers and doers who can help shape the culture of a forward-looking company thats proud of its rich legacy. Are you a change agent? Do you think differently? Do you want to fall in love with your job? If you answered yes, then read on!

At this time, Dominion Energy cannot transfer nor sponsor a work visa for this position.

This position does not offer relocation assistance.

Job Summary

Our team is dedicated to the development of our customer service colleagues, preparing them to deliver an outstanding customer experience on behalf of Dominion Energy.

This role is responsible for classroom and web-based training and requires knowledge and use of systematic instructional design methods such as: needs analysis, design, development, implementation and evaluation.Assists with development of training materials that meet identified training objectives and comply with established development standards. Maintain expertise as instructional technologist. Facilitate training sessions as needed.

Perform other duties as requested or assigned.

Required Knowledge, Skills, Abilities & Experience

3+ years directly related experience (Note: A Master's degree will count as one year towards the experience requirement. A partial year of six months or more will be rounded up to one year of experience)
Considerable related experience
Full knowledge of adult learning theory, instructional design, technology
Excellent verbal and written communication skills
Excellent personal computer skills and proficient in Microsoft Office products

Skilled with instructional design tools, multimedia development (ex: video, audio, etc) and CBT software (Captivate, Adobe, etc.)
Strong analysis and problem-solving skills
Determine the appropriate blend of instructor-led, self-directed, and/or experiential training to be used in a given solution

Develop and maintain partnerships with stakeholders across Dominion Energy and our third-party vendor to ensure alignment in training and development content/programs and business objectives;

Work with business partners and subject matter experts to identify new training and development needs;

Proven organizational skills

Project management and organizational skills
Ability to train and lead others
Ability to process information and questions quickly and develop solutions

The company is actively seeking United States military veterans and service members who meet the qualifications outlined below.

Military service members and veterans with ranks from E3-E5, W1-W2, or O1-O3, plus appropriate equivalent combination of education and years of experience as outlined above/below.

Education Requirements

Education Level: Degree or an equivalent combination of education and demonstrated related experience may be accepted in lieu of preferred level of education: Bachelor

Preferred Disciplines: Education, Adult Learning

Licenses, Certifications, or Quals Description

Working Conditions

Office Work Environment 76 -100%

Travel Up to 25%

Other Working Conditions

Test Description

No Testing Required

Export Control

Certain positions at Dominion Energy may involve access to information and technology subject to export controls under U.S. law. Compliance with these export controls may result in Dominion Energy limiting its consideration of certain applicants.

Other Information

We offer excellent plans and programs for employees. Employees are rewarded with a competitive salary and comprehensive benefits package which may include: health benefits with coverage for families and domestic partners, vacation, retirement plans, paid holidays, tuition reimbursement, and much more. To learn more about our benefits, click here dombenefits.com.

Dominion Energy is an equal opportunity employer and is committed to a diverse workforce. Qualified applicants will receive consideration for employment without regard to their protected veteran or disabled status.

You can experience the excitement of our company it's the difference between taking a job and starting a career.