JOB SCOPE
Responsible for providing guidance and direction to the Network Engineering team on day-to-day activities regarding monitoring the network, installation sites, trouble isolation and repair of identified and reported problems. Responsible for the hiring, training, development, and performance management of staff.
DUTIES AND RESPONSIBILITIES
* Develops a disciplined, detailed and structured team to drive a high performance culture and environment.
* Provides engineering support and direction for new or existing technologies and current operational initiatives.
* Work with staff to ensure that individual team metrics and goals are being met.
* Ensures required reports are timely, accurate and complete.
* Provides technical guidance and assistance as required for problem resolution.
* Oversees the daily activities of Network Services and performs direct supervision of team members, including performance reviews, career development, and staffing.
* Adheres to industry specific local, state, and federal regulations, as applicable.
* Knows, understands and follows company policy.
* Establishes positive employee relations through effective communication and ongoing support.
* Performs other duties as requested by manager.
BASIC/MINIMUM QUALIFICATIONS
* Bachelor's Degree in Engineering or related field or related work experience
* Minimum six (6) years of Network Operations and/or Implementation experience
* Minimum three (3) years of Management experience in a 24/7 operations center
* Minimum two (2) years of Project management experience
ADDITIONAL JOB QUALIFICATIONS
* Analyze and interpret data
* Communicate orally and in writing in a clear and straightforward manner
* Ability to communicate with all levels of management and company personnel
* Maintain confidentiality
* Ability to make decisions and solve problems while working under pressure
* Manage multiple projects at one time
* Prioritize and organize effectively
* Supervise and motivate others
* Ability to use personal computer and software applications
* Able to work independently
* Knowledge of LAN/WAN design and operations
* Ability to work with others to resolve problems, handle requests or situations
* Knowledge and experience with Network and Element Management tools
* Knowledge of cable, voice and data communications networks, and associated elements
* Ability to work independently
* Knowledge of TCP/IP and SNMP
* Knowledge of HFC networks
* Ability to maintain confidentiality
* Knowledge of Microsoft Office
* Demonstrated leadership qualities
WORKING CONDITIONS
* Office environment
* Varying schedules in a 24 x 7 Network Center
* Travel as required
Salaries depend on geography, experience, and education; negotiations begin at $80900
For more information on Spectrums benefits, please click here.
New York, New York
Time Warner Cable (TWC) was an American cable television company. Before it was purchased by Charter Communications on May 18, 2016, it was ranked the second largest cable company in the United States by revenue behind only Comcast, operating in 29 states. Its corporate headquarters were located in the Time Warner Center in Midtown Manhattan, New York City, with other corporate offices in Stamford, Connecticut; Charlotte, North Carolina; and Herndon, Virginia. From 1971 to 1981, Time Warner Cable, as Warner Cable, owned Dimension Pictures.
It was controlled by Warner Communications, then by Time Warner. That company spun off the cable operations in March 2009 as part of a larger restructuring. From 2009 to 2016, Time Warner Cable was an entirely independent company, continuing to use the Time Warner name under license from its former parent (including the "Road Runner" name for its Internet service, now Spectrum Internet).
In 2014, the company was the subject of a proposed purchase by Comcast Corporation, valued at $45.2 billion; however, following opposition to the deal by various groups, along with plans by the U.S. government to try to block the merger, Comcast called off the deal in April 2015. On May 26, 2015, Charter Communications announced that it would acquire Time Warner Cable for $78.7 billion, along with Bright House Networks in a separate $10.1 billion deal, pending regulatory approval.
The purchase was completed on May 18, 2016; Charter had continued to do business as Time Warner Cable in its former markets, but has now re-branded these operations under the Spectrum brand in most markets (even Charter launched this brand in 2014), though it will continue to use the roadrunner.com email addresses and adelphia.net email addresses to new customers.