Job Description

Intern Enterprise Optimization IE Group (2021)

Description

We have a wide variety of career opportunities around the world come find yours.


Continuous Improvement & Enterprise Optimization overview

The Continuous Improvement & Enterprise Optimization (CIEO) department focuses on innovation to advance what we do across our business and around the world. The objective of the group is to provide thought leadership through business insights and advanced analytics that challenge the status quo. We partner with a variety of business units (e.g. Airport Operations, Technical Operations, Network Planning, Revenue Management, etc.) to create value through collaborative innovation, transformation, process improvement, change management, mathematical modeling, statistics, data science and research.

Meet the CIEO Team: https://www.youtube.com/watch?v=PfMzLZsHPfk
(or search for CIEO United on YouTube)

Job overview and responsibilities

During your summer experience, you will be fully immersed in our collaborative culture built on diversity of thought. Our teams will be looking for your curiosity and your unique point of view. We will look to push your development as an analyst and a leader alike through comprehensive, on-the-job training, leadership development workshops, and personalized summer liaisons to help you navigate your internship. Interns will be given meaningful projects along with the opportunity to interact with and present to leadership.

CIEO interns will work with various business units along with Analyst/Sr. Analysts in using analytical, technical, and consulting skills to complete value-added projects. Work may include measurement & analysis (time and motion studies), statistical data analysis, process improvement techniques, and the development and validation of operations models. Interns are also expected to gain an understanding of both United as a business and how it generates value for its customers. Positions are based in Chicago, IL (travel may be required, up to 60-80%)

Intern assignments may include:

* Gathering and analyzing data of Uniteds various operations to make fact-based, data-driven recommendations
* Using a computer and technical skills (e.g., Excel, VBA, etc.) to create tools for use by other departments
* Utilizing simulation techniques in SIMIO/ARENA to analyze & improve business processes
* Performing measurement and analysis (time and motion studies) in different environments, including airports, maintenance bases, customer contact centers, etc.
* Presenting compelling findings to business leaders leading to quantifiable improvements

Qualifications

Required

* The internship requires a 6-month commitment (possible start date April 1, 2021, or later)
* Either an undergraduate student with a major in Industrial Engineering and have completed courses in basic industrial engineering and statistics, or with a B.S. in Industrial Engineering
* Excellent analytical and problem-solving skills
* Strong interpersonal skills with a focus on teamwork
* Proficiency in Excel and other Microsoft Office products
* Must be legally authorized to work in the United States for any employer without sponsorship or future sponsorship for a full/part-time position
* Successful completion of the interview is required to meet job qualification
* Reliable, punctual attendance is an essential function of the position



Preferred

* Experience with SIMIO/ARENA, Minitab, Visual Basic (VBA), and other programming tools



Equal Opportunity Employer Minorities/Women/Veterans/Disabled/LGBT

Equal Opportunity Employer Minorities/Women/Veterans/Disabled/LGBT