Job Description

Are you passionate about being part of a team that delivers extraordinary care to help individuals and businesses prepare for and protect their retirement? If so, then Nationwide Financial could be the place for you!

This is a G2 band role.

Job Description Summary

JOB SUMMARY: Manages a Learning and Performance team responsible for the analysis, design, development, delivery and evaluation of performance solutions. Functions across a company, region or discipline(s) of significant size or scope. Works with business leaders to identify performance gaps and create the Learning and Performance plan that supports business goals and strategies. Manages staff resources to impact desired business goals and strategies Tracks learning success, development and revisions with recommendations for quality assurance.

Job Description

Reports to: Director, AVP or Vice President of Learning & Performance. Typically, four or more direct reports.

KEY RESPONSIBILITIES:

1. Manages the delivery of learning initiatives. Sets priorities and ensures capacity, development effectiveness, coaching and feedback to sustain quality. Develops specifications, work plans, assignments and time lines in accordance with performance management, and operational needs of the business unit. Performs long-range planning to ensure appropriate instructional technologies are in place to maximize training resources. May assist with delivery as needed.

2. Provides assistance and guidance in the design of evaluation tools and methodologies and ensures evaluation takes place. Creates metrics to assess effectiveness and impact on initiatives.

3. Plans and directs the staff in the design and development of learning initiatives. Assigns projects and ensures effectiveness of final product. Responsible for specific learning projects, programs or curriculum and ensures alignment with strategic vision and corporate goals. Designs and develops tools, models, programs and services to meet identified business needs.

4. Partners and consults with business leaders to analyze performance gaps and directs the needs analysis to determine performance gap solutions consistent with business needs, learning department goals and corporate strategies.

5. Markets department resources and communicates programs and curriculum to potential customers. Determines programs, audience, timing and design/development of materials and marketing efforts based on department strategy.

6. Identifies and retains internal training resources, outside consultants and vendors to fulfill specific training objectives. Manages budget to ensure resources are available to meet learning plans.

7. Establishes Learning and Performance related projects across disciplines or regions. Establishes timeline, goals and ensures team expectations (team member roles and contributions) are clearly communicated. Monitors, measures and rewards individual and team contributions.

8. Responsible for the management of associates including: performance management, salary planning and administration, training and development, workflow planning, hiring and placement, and disciplinary actions.

9. Performs other duties as assigned.

MINIMUM JOB REQUIREMENTS:

Education: Undergraduate degree preferred with emphasis in business, education, psychology or related discipline desired Advanced studies in instructional technology, management, organization development, or the behavioral sciences leading to a master's or doctorate degree preferred.

Designations/ Certifications: Professional certification such as CPLP certification strongly preferred. Progress toward technical designation such as CPCU or equivalent designation desired. In some business units there may be additional regulatory requirements for specific certifications (i.e., NASD series in NF).

Experience: Typically requires eight or more years experience in learning and development, organizational development/effectiveness, and in internal and external consulting. Strong instructional design, skill assessment, measurement methodology, needs assessment, change management and facilitation experience required. Technical insurance industry experience desired in addition to professional learning and development experience.

Knowledge: Knowledge of behavioral and organization development concepts. Must have broad technical expertise in analysis, design, development and implementation of learning solutions. Strong strategic planning, organizing, leading and process management knowledge required.

Skills/ Competencies: Able to present and articulate ideas and plans, and influence individuals or groups at all levels. Strong organizational savvy, relationship building skills and consulting ability. Ability to set work priorities and effectively utilize resources to evaluate and apply problem solving methodology and strategic planning to make sound decisions. Strong leadership, team development and motivation skills required.

Regulatory Requirements: Associates must obtain all required Federal and/or state licenses/registrations within the time period designated by the business unit. Additional licenses/registrations may be required when new products and services are implemented. If an associate fails or is unable to obtain required licenses/registrations within the time period designated by the business unit, the associate will be ineligible to continue in the position.

Values: Regularly and consistently demonstrates the Nationwide Values and Guiding Behaviors.

Staffing Exceptions: Staffing exception to the above minimum job requirements must be approved by the AVP/VP and Human Resources.

Overtime Eligibility: Not Eligible (exempt)

Working Conditions: May require physical ability to stand while teaching and to move furniture, equipment and supplies around classroom. Potential for travel and non-standard work hours.

ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.