NetOps Specialist Mid (Government)
Posted on: 28 Jan 2021
Pearl Harbor, HI
Job Description
Job Description
AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Department of Defense. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers mission.
The AT&T NGEN Team assists the United States Navy in their goal of providing reliable and secure information services to their shore-based networks. AT&T has an opening for NetOps Specialist, Mid to support the NGEN Team, in providing IT Services.
Job Responsibilities:
* Under general supervision, monitor the infrastructure and network, responding appropriately to alerts and events.
* Respond to incidents from triage through resolution, including escalations, where appropriate.
* Respond to infrastructure repairs, including directing remote activities to maintain operational effectiveness for services.
* Provide root cause analysis documentation in accordance with Government procedures.
* Provide data center support where appropriate.
* Document daily shift activities in appropriate reporting and ticketing tools and ensure proper pass down of any outstanding issues.
* Provide incident notification to Government representatives.
* Five to nine (59) years of experience required.
* Possess a Microsoft Technology Associate (MTA), Microsoft Certified Solutions Associate (MCSA), or a Microsoft Certified Technology Specialist (MCTS) certification for Enterprise Services. Possess a Cisco Certified Network Associate (CCNA) certification for Transport Services.
* Certified in accordance with DoD 8570.01M Information Assurance Technician Level (IAT) III for the Network Operations Center (NOC) and DoD 8570.01M IAT Level II for all others.
Required Clearance:
Secret (secret)
AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws. AT&T is an Affirmative Action/Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V
AT&T
Bedminster, NJ
AT&T Corp. provides voice, video, and data communications services to businesses, consumers, and governments worldwide. It operates in two segments, Business Services and Consumer Services. The Business Services segment offers domestic and international long distance and toll-free voice services, local voice services, audio and video teleconferencing services, Web-based video conferencing services, and calling cards. Its local voice services include local voice and data telecommunications services, such as basic local exchange service, exchange access, private line, and high speed data and pay phone; integrated voice, data, and Internet protocol (IP) services; and packet services.
This segment also provides IP connectivity, managed IP, messaging, electronic commerce services and managed networking services, professional services, and outsourcing solutions; enterprise networking services; enterprise remote access services; Web services; and security services. It offers local, interstate, and international wholesale networking capacity and switched services to other service providers. The Consumer Services segment provides interstate and intrastate long distance telecommunications services throughout the continental U.S. and telecommunications services to and from Alaska, Hawaii, Puerto Rico, and the Virgin Islands, as well as international telecommunications services to and from various nations and territories worldwide.
It provides bundled local and long distance services; calling card services; transaction-based services; Internet; and residential voice over IP services. AT&T Corp. was formerly known as American Telephone & Telegraph Company and changed its name to AT&T Corp. in April 1994. The company was founded in 1885 and is based in Bedminster, New Jersey. AT&T Corp. operates as a subsidiary of AT&T Inc.
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IndustryInformation Technology
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No. of Employees241,810
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Website
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Jobs Posted5330
