Customer Service Agents
Posted on: 27 Jan 2021
South San Francisco, CA
Job Description
Job Description
Job Description
We are looking for a 2 full-time Customer Service Agents to fill a position within our Operations department. This is a non-exempt position with an hourly rate between $20 - $24/hour depending on experience.
The ideal candidate will have strong organizational skills and the ability to work independently handling various responsibilities with competing priorities as well as excellent customer service. Must demonstrate professional manners and effective communication when interacting with fellow employees and customers.
Responsibilities of the position include, but are not limited to, the following:
+ Ensure successful movement of cargo
+ Prioritize the work flow for cargo movements to insure customer and vendor satisfaction.
+ Insure the timely movement of cargo from origin to destination to fulfill customer's instructions and insure procedures for taking bookings are followed at all times.
+ Coordinate with customs brokers to obtain release documents in a timely manner to maximize productivity of the warehouse.
+ Process claim paperwork timely and accurately with carriers.
+ Verify on-boards and forward necessary correspondence to customers.
+ Check vendors and customers in at dock office in a professional manner.
+ Complete responsibilities for all accounting related functions to achieve goals.
+ Process all billing within necessary time frame and billing is accurate.
Education and Requirements:
+ High School Diploma or equivalent
+ Eligible to work in the US and pass TSA background check
+ Must be able to read, write and clearly communicate with poise and confidence in English over the phone and in person with customers, vendors and staff.
+Bi-lingual or Multi-lingual skills (preferred)
Location of facility: SOUTH SAN FRANCISCO CA 94080
ManpowerGroup
Milwaukee, WI
ManpowerGroup Inc. provides workforce solutions and services in the Americas, Southern Europe, Northern Europe, and the Asia Pacific Middle East region. The company offers recruitment services, including permanent, temporary, and contract recruitment of professionals, as well as administrative and industrial positions under the Manpower and Experis brands. It also offers various assessment services; training and development services; career management; and outsourcing services related to human resources functions primarily in the areas of large-scale recruiting and workforce-intensive initiatives.
In addition, the company provides workforce consulting services; contingent staffing and permanent recruitment services; professional resourcing and project-based solutions in information technology, engineering, and finance fields; solutions in the areas of organizational efficiency, individual development, and career mobility; and recruitment process outsourcing, TAPFIN managed, and talent based outsourcing services, as well as Proservia services in the areas of digital services market and IT infrastructure sector. It operates through a network of approximately 2,600 offices in 80 countries and territories. The company was founded in 1948 and is based in Milwaukee, Wisconsin.
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IndustryBusiness Services
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No. of Employees30, 000
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Website
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Jobs Posted3925
