Job Description

Job Description

Albertsons Companies is one of the largest food and drug retailers with 2,300+ stores. The Albertsons Companies family of brands includes some of the most prominent brands in food retailing, with a growing base of loyal shoppers. Thanks to the professionalism, diversity, spirit and friendliness of our people, we have locations across the U.S.

Our Digital Marketing Operations team has an opening for a Loyalty Operations Technical Analyst, located in our Pleasanton, CA office. The ideal candidate should have a passion for data and currently be using SQL to generate, manipulate and analyze large datasets. We are the forefront of 1:1 Targeted Marketing and innovating the Grocery space.

Position Purpose

As a Loyalty Operations Technical Analyst, you will target digital offers to our customers - layering a variety of strategies - aimed at building relevance, share of wallet and, ultimately, the loyalty of our customers to Albertsons Companies owned stores. You will adapt results from the Loyalty Analytics team (post analysis!) and strategic requests from our divisions into current process to create dynamic data files that feed our web, mobile & email platforms, targeting & personalizing every customer's experience.

Key Responsibilities include, but are not limited to:

* Run and adapt SQL code to implement loyalty initiatives by pairing relevant offers to customers
* Maintain data structures that ensure accurate deployment of strategic offers to individual customers via personalized email, mobile app push, website and SMS
* Leverage proprietary segmentations, customer insights and analytical results to improve the relevance and effectiveness of offers allocated to customers
* Ideate, build & integrate metrics - regarding a customer's segmentation, behavior & attitudes into current process with a focus on scalability and efficiency
* Implement controlled experiments & A/B testing (test and learn!) to show value of new or modified strategies
* Meet with Team/Internal Partners to discuss and manage strategies and operational needs. Partners include: business development (digital content acquisition) and email teams to integrate and communicate offers; the analytics team to clarify details regarding test & learns in progress; and the IT team for development details and process productionalization

Qualifications:

* Bachelor's degree from an accredited university in Mathematics, Statistics, Computer Science, Economics, Business, or honors level Natural Science
* 3-5 years of experience working with large sets of data
* Strong proficiency with SQL - ability to code original ad hoc queries required
* Prior experience with gathering and analyzing data from a marketing standpoint and implementing new ideas
* Additional technical skills in UNIX scripting, Python or R desired but not required
* Experience with MS Office Suite, including Outlook & Excel
* Demonstrable initiative & persistence in the realms of innovation and process improvement
* Excellent Project Management skills
* Exceptional Communication (written and oral) and problem solving skills
* Strong interpersonal skills

How to Apply: Interested candidates are encouraged to submit a resume by visiting https://www.albertsonscompanies.com/careers/en/home.html

Diversity is fundamental at Albertsons Companies. We foster an inclusive working environment where the different strengths and perspectives of each employee is both recognized and valued. We believe that building successful relationships with our customers and our communities is only possible through the diversity of our people. A diverse workforce leads to better teamwork and creative thinking, as well as mutual understanding and respect.

The Albertsons Companies policy is to provide employment, training, compensation, promotion and other conditions of employment without regard to race, color, religion, sexual orientation, gender identity, national origin, sex, age, disability, veteran status, medical condition, marital status or any other legally protected status.

We support a drug-free workplace -- some positions require applicants offered a position to pass a pre-employment drug test before they are hired.

AN EQUAL OPPORTUNITY EMPLOYER