Job Description

DESCRIPTION

The AWS Support team helps customers successfully adopt AWS technologies through a thoughtful combination of people and tech. We focus on delivering proactive and persistent value for customers by using technology to scale and augment our people. We are building out a continuum of offerings from customers looking for help with the basics, launching their first production applications on AWS or needing help operating their infrastructure. Our team seeks to align product, technology, operational practices and people to help our customers achieve success running on AWS by applying a financial lens to what we do.

The ideal candidate for this role will have a strong technical background, be detail driven, excellent problem-solving abilities, strong business judgment and demonstrated experience working with cross-functional teams. We are looking for leaders with proven ability to execute both strategically and tactically, and someone who is excited to take on new, ambiguous projects. The candidate should be customer-focused with a passion for the cloud.

What you will do:
Build out customer forecasts, profitability and RI forecasts.
Perform cohort analysis, forecast contract renewals and own the revenue forecast for overall Support.
Serve as a key finance partner supporting the AWS Support team providing financial support and business insights
Lead the development of financial models that aid in key decision-making
Perform ad-hoc analysis as needed and present findings to senior management.

Why it matters:
Public cloud IT services represent the majority of growth in the overall IT services market and will continue to do so for several years to come. The scale of AWS, combined with an understanding of how AWS Support is provided, creates a unique opportunity that will directly benefit customers.

Why you will love it:
You will have a direct impact on our bottom line and the ability to deliver improvements for our teams. You will be part of a growing, fast paced and fun team. You will have ownership for the implementation of your work. You will see direct product improvements based on the results of your work.
BASIC QUALIFICATIONS

BA/BS in Finance, Accounting, Business, Economics, or a highly analytical field (e.g., Engineering, Math, and Computer Science) or equivalent and a minimum 7 years of finance experience, OR masters degree and 5 years of experience, or an equivalent combination of education and experience

PREFERRED QUALIFICATIONS

MBA or Masters in a related field
Advanced knowledge of SQL
Ability to present ideas to a group of senior level managers
Comfort with ambiguity and creative problem-solving
Advanced analytical skills
Excellent written and verbal communication skills
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.