Quest Diagnostics

Collector, Drug & BA Testing - (PRN) - ExamOne/Cranston, RI area

Posted on: 19 Jan 2021

Cranston, RI

Job Description

Job Description

Basic Purpose:

Under the direction of the Branch Manager or Field Leader, the Collectors primary responsibility is to provide coverage in the field ensuring that collections are completed accurately and on time. Maintain a safe and professional environment for clients, and employees, perform with confidence all aspects of the testing, including specimen collection and processing duties following established practices and procedures.

Duties and Responsibilities:

1. Ensures all specimens are collected accurately and on time.

a. Collects specimens according to established procedures using DOT guideline 49 CFR-Part 40.

b. Completes random and emergency observed urine collections of same sex clients as needed.

c. Collects specimens for drug screenings and other Quest Diagnostics services.

d. Responsible for completing Chain of Custody (COC) forms and Alcohol Testing Forms accurately.

e. Label specimens as required.

f. Upload, fax, mail COC and Alcohol Testing Form within 24 hours to appropriate location.

g. Package specimens for transport and ship to lab indicated on work orders.

h. Make certain the proper forms are used for various collections.

2. Responsible for the safe and timely transporting of specimens, supplies, equipment and materials to the appropriate destination.

a. Maintains records of each specimen collected. Support Record Deletion process when directed by Management.

b. Provides customer service to clients.

3. Follows DOT Guidelines for Breath Alcohol and Urine collections.

a. Maintains all appropriate collection logs, accuracy logs, calibrations, DOT and BAT certifications.

b. Correct collection errors within a 24 hour timeframe.

c. Submits accurate time and travel logs as directed by management and on time.

d. Submits accurate expense forms, if applicable, when required.

e. Properly clock in and out for work assignments.

f. Provides travel logs when applicable.

g. Must send monthly Accuracy Checks to designated site location.

4. Demonstrates organizational commitment.

a. Adheres to departmental and company code of grooming, dress code and lab coat policies; appearing neat and clean at all times. Be aware of smoke residue and heavy fragrances.

b. Wear company issued identification badge at all times during work assignments.

c. Reports on time to site within specified guidelines.

d. Communicates appropriately with customers, 24-7 all center, Branch Office, clients, employees and the general public.

e. Communicates all DER discrepancies immediately to the appropriate Manager/Supervisor, employer representative and/or call center.

f. Remains polite and courteous at all times.

5. Additional responsibilities of the Drug and Breath Alcohol Collector.

a. Ensures equipment is neat, clean and in good repair, takes appropriate action to advise Manager or Supervisor of required repairs and maintenance.

b. Keeps necessary supplies on hand and contacts the proper website when supplies need to be replenished.

c. Works effectively with staff employees to ensure compliance with dress code, EHS & QA requirements, customer service requirements and SOPs, advising Manager or Supervisor of any issues or problems as they arise.

d. Answers phone when called to be dispatched by employer.

e. Return missed calls to dispatch even if not available for assignment. Dispatch is waiting for your return call. Advise call center when unavailable for collections.

f. Participates on teams and special events when asked.

g. Flexible travel (up to 100 mile radius) and flexible work hours. Maintain dates of availability and dates unavailable as appropriate.

h. All other duties as assigned, within scope of the position.

Supervision Exercised:

N/A

Qualifications:

Education:
High school diploma or equivalency preferred.
Prefer Certified BAT/Urine Collector
DOT Certification and any other necessary documentation pertaining to this position must be presented prior to a job offer.
Work Experience:
Prefer urine or hair follicle collection and experience
Physical and Mental Requirements:
Sitting, standing, driving, lifting no more than 10 pounds.
Ability to concentrate on task at hand
Technical Training or Professional Licensing N/A

Other:
Excellent interpersonal and communication skills.
Must be flexible and available based on staffing requirements; weekends and holidays. May be required to work occasional on-call duties weekends, evenings and early AM.
Must have valid driver license and clean driving record with access to dependable and insured transportation.
Demonstrates good organization, communication, and interpersonal skills; is able to manage concerns of patients and employees in a professional manner.
Basic computer skills in Microsoft office with the ability to learn new software.
Must be able to make decisions based on established procedures and exercise good judgment. Seek Supervisor guidance when appropriate.
Ability to work in a rapidly changing environment.
Access to cell phone with texting and emailing capabilities.
Access to computer with scanning, printing and faxing capabilities.

Quest Diagnostics

Secaucus, NJ

Company Overview

Quest Diagnostics empowers people to take action to improve health outcomes. Derived from the world's largest database of clinical lab results, our diagnostic insights reveal new avenues to identify and treat disease, inspire healthy behaviors and improve health care management. Quest annually serves one in three adult Americans and half the physicians and hospitals in the United States, and our 46,000 employees understand that, in the right hands and with the right context, our diagnostic insights can inspire actions that transform lives.

At a Glance

Quest Diagnostics is the world’s leading provider of diagnostic information services
Generated 2018 revenues of approximately $7.53 billion
Publicly trades common stock on the New York Stock Exchange (NYSE: DGX). More in Investor Relations
Ranks as a component of the S&P 500
Touches the lives of 30 percent of American adults each year
Serves about half of the physicians and hospitals in the U.S
Access to approximately 90% of U.S. insured lives
Engages workforce of about 46,000 employees dedicated to putting patients first every day
More than 6,600 patient access points, the most extensive network in the U.S.,
including phlebotomists in physician offices and more than 2,250 of our own
patient service centers 
A medical and scientific staff of more than 600 M.D.s and Ph.D.s
Logistics capabilities, that include approximately 3,750 courier vehicles and 25 aircraft that collectively make tens of thousands of stops daily
Offers physicians a test menu that is industry leading in breadth and innovation.  Our test menu ranges from routine biological tests to complex and specialized molecular and gene-based testing as well as anatomic pathology 
Provides a broad range of solutions for employers, including workplace drug testing for employers and government agencies; the Blueprint for Wellness employee wellness service; and risk assessment services for the life insurance industry
Publishes original research in peer reviewed publications, at medical and scientific conferences, and as a public service. Quest Diagnostics Health Trends reports examine trends in diseases based on the company’s United States database. Quest Diagnostics Drug Testing Index (DTI) reports examine trends in workplace drug testing, and have been considered a benchmark for U.S. workforce drug positivity trends since 1988 

Recognition

Named to Fortune Magazine's 2019 World's Most Admired Companies list in the Health Care industry category of "Pharmacy and Other Services" for the third consecutive year
Among FORTUNE® Magazine's 2018 Fortune 500® companies
Ranked on the Forbes® 2018 Global 2000
Ranked on the “Barron’s 500” list of top-performing large companies for 2017
Named a member of the Dow Jones® Sustainability World and North America indexes since 2004 (DJSI World) and 2005 (DJSI North America). The Dow Jones Sustainability World Index represents the top 10% of the leading sustainability companies out of the biggest 2,500 companies in the Dow Jones Global Total Stock Market Index
Earned a place on the annual Newsweek Green Rankings, for the fourth consecutive year on the 2017 U.S. list
Consistently named one of the best places to work in U.S. business journal rankings, including Forbes® 2018 America's Best Large Employers 
Achieved Cancer Gold Standard™ accreditation from the CEO Roundtable on Cancer, recognizing our important actions to reduce the cancer risk of employees and their families
Received a rating of 100 from the Human Rights Campaign on the 2018 Corporate Equality Index, earning the distinction of being a "Best Place to Work for LGBT Equality"
Named a DiversityInc Noteworthy Company for the second consecutive year in 2018

Read more about awards and honors.

Read more about our Reputation Honors and Corporate Social Responsibility programs.

Products and Services

Diagnostics information services
Clinical trials
Healthcare IT
Wellness & risk management
Drug Screening 

Read more about products and services.

Operations

Headquarters in the U.S.: 500 Plaza Drive, Secaucus, New Jersey 07094  
Approximately 2,200 patient locations and dozens of clinical laboratories throughout the U.S. 
In addition to the U.S., Quest Diagnostics operates clinical laboratories in laboratory facilities in Gurgaon, India; Heston, England; Mexico City, Mexico; and San Juan, Puerto Rico 

 

 

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