Job Description

KPMG is currently seeking a Service Delivery Analyst III to join our KPMG Spectrum practice.

Responsibilities:

* Work flexibly in a centralized high performing team environment supporting internal and external clients who may be spread across numerous locations and often communicate virtually to support project delivery
* Setup and administration of projects including coordinating schedules, preparing document request lists, communicating with relevant stakeholders, and, reviewing documents and reports for correctness and formatting
* Develop and maintain knowledge of policy and processes to ensure consistent competency and KPIs are met
* Effectively review data across multiple/systems and accurately transfer Maintain personal compliance of operational and regulatory risk
* Undertake quality control of junior Analysts to minimize case errors and strengthen overall performance, provide feedback on QC results to Analysts and Team Leaders, and monitor ongoing quality results
* Assist Team Leaders in the construction and execution of quality related, informal and formal development plans and conduct ad hoc and pre planned coaching support to embed development

Qualifications:

* Minimum three years of relevant experience; previous banking and/or knowledge of Anti-Money Laundering (AML) and/or Know-Your Customer (KYC) preferred
* High School Diploma required; Associate or Bachelor level degree preferred
* Advanced understanding of working in a Banking operational environment may be desirable with a demonstrated ability to work successfully in a target driven operational environment
* Proficiency with Microsoft Office Suite including Word, Excel, PowerPoint, and Outlook; exposure to Know-Your Customer (KYC), Anti-Money Laundering (AML), and Salesforce tools preferred
* Excellent oral, verbal and written communication skills, including the ability to quickly and effectively communicate ideas through written narratives and diagrams
* Strong teamwork skills and ability to handle multiple projects, prioritize competing tasks, and communicate to help resolve project issues with minimal supervision
* Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future