Senior Collections Associate
Posted on: 18 Jan 2021
New Braunfels, TX
Job Description
Job Description & Qualifications
Job Summary
orders. Resolve customer billing problems and reduce accounts receivable delinquency.
Major Tasks, Responsibilities and Key Accountabilities
Performs a wide variety of collection functions for larger or more complex accounts.
Ensures compliance with established guidelines, reviews and monitors credit sources, credit files, customer applications and delinquent accounts.
Receives payment and posts amount to customer's account.
Compiles and maintains basic credit information.
Maintains records on credit risks, delinquent accounts and incomplete files.
Ensures timely follow-up of open disputes is completed in accordance with service level.
Resolves internal and external customer non-payment issues, invoice discrepancies, and customer payments outside of approved terms.
Nature and Scope
May modify processes to resolve situations.
Under limited supervision, relies on experience and exercises independent judgment to determine the best approach to achieve desired outcomes. Course of action is often determined by interpreting procedures and policies. Work typically involves periodic review of output by a supervisor or direct customers of the process.
Is sought out and/or assigned to provide general guidance/direction, training, and technical assistance to junior level support personnel. Contributes to employees' professional development but does not have hiring/firing authority.
Work Environment
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Most of the time is spent sitting or standing in the same location and/or there may be a need to stoop regularly or move/lift light material or equipment (typically less than 8 pounds).
Typically requires overnight travel less than 10% of the time.
Education and Experience
Technical certification or associate degree may be required in some areas. Generally 5-7 years of experience in a related area of responsibility.
Preferred Qualifications & Job Specific Details
Preferred Qualifications
2+ years credit analysis and/or accounts receivable experience preferred.
Manufacturing or distribution industry preferred.
Familiarity with accounting principles and practical application within the collection environment.
Job Locations US-TX-New Braunfels
Posted Date 4 days ago (1/11/2021 10:22 AM)
Job ID 2021-41100
Business Unit Facilities Maintenance
Functional Area Credit/Collection Services
Remote Position? No
Position Type Full-Time
Posting Location : Postal Code 78130
HD Supply
Atlanta, GA
HD Supply Holdings, Inc. operates as an industrial distributor in North America. It operates through two segments, Facilities Maintenance, and Construction & Industrial. The Facilities Maintenance segment offers electrical and lighting items, plumbing supplies, appliances, janitorial supplies, hardware products, kitchen and bath cabinets, window coverings, textiles and guest amenities, healthcare maintenance products, and water and wastewater treatment products, as well as heating, ventilating, and air conditioning products.
The Construction & Industrial segment provides tilt-up brace systems, forming and shoring systems, concrete chemicals, hand and power tools, cutting tools, rebars, ladders, safety and fall arrest equipment, specialty screws and fasteners, sealants and adhesives, drainage pipes, geo-synthetics, erosion and sediment control equipment, and other engineered materials used in non-residential and residential construction. This segment also offers home improvement solutions, such as light remodeling and construction supplies, kitchen and bath cabinets, windows, plumbing materials, electrical equipment, and other products primarily to small remodeling contractors and trade professionals through local retail outlets. In addition, it provides pre-bid assistance, product submittals, engineering, and tool repair services.
The company serves contractors, maintenance professionals, home builders, industrial businesses, and government entities through a network of branches and professional sales force, as well as through print catalogs and e-commerce. The company was formerly known as HDS Investment Holding, Inc. and changed its name to HD Supply Holdings, Inc. in April 2013. HD Supply Holdings, Inc. was founded in 2007 and is headquartered in Atlanta, Georgia.
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IndustryBusiness Services
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No. of Employees11,500
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Website
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Jobs Posted524
