Job Description

OTD & Logistics North America

At Ford Motor Company, we believe freedom of movement drives human progress. We also believe in providing you with the freedom to define and realize your dreams. With our incredible plans for the future of mobility, we have a wide variety of opportunities for you to accelerate your career potential as you help us define tomorrows transportation.

Working within our Marketing, Sales & Service organization gives you the opportunity to advance the Ford reputation as a forward-thinking vehicle and mobility services company delivering a trusted customer experience. Were looking for insightful individuals with the marketing, sales and service expertise to turn data-driven insights into innovative solutions that enhance sales and customer loyalty. If you have an audience-first attitude, join us and be the eyes, ears and voice of Ford.

What youll be able to do:

* Responsible for identifying and leading resolution of OTD issues with global MP&L teams, Field Team / Distributors (s) and others

* Responsible for regular, reliable and clear reporting & communication with partners on OTD (including Wholesale and Stock Aging).

* Responsible to identify OTD process improvement opportunities and support OTD improvement projects.

* Be a subject matter expert in the area of vehicle logistics, vessel schedules, shipment of vehicles, drop shipments etc. for North America source vehicles.

* Primary conduit between MP&L Team and Direct Market Field Team(s) and Distributors to prioritize and update status of shipments to market and track ETA of vehicles from North America source.

* Manage regular meetings with key partners in MP&L Team to obtain update on status of vehicles built and gate released but not wholesaled and shipped to destination markets.

* Regularly communicate with key partners on vehicle shipment status/delays/stock aging by distributor with reasons.

* Maintain and manage High Priority order/vehicle lists, and ensure appropriate prioritization with other Ford teams, JVs and logistics partners.

* Prepare, analyze and report on monthly stock sell-down tower charts, highlighting any concerns by distributor in terms of inventory, short supply, overstock situations, model year rundown etc.

* Analyze dealer stock in terms of aging from stock arrival into market and report stock agreeing report by distributor for all direct markets

* Work with Finance team to estimate monthly wholesale volume and revenue based on vehicles available at port of origin ready for shipment, availability of vessel and dealer payment

* Expedite on resolutions for vehicles on shipment hold at source due to quality issues, pending rework/retrofit, pending distributor payments/letter of credit amendments etc. and connect with respective field team(s)

* Follow-up with relevant partners such as SE&SE, MP&L, Freight Forwarder etc. on resolutions for issues with reference to shipping documents, homologation requirements for respective markets, fuel economy labels, GSO Certificates etc.

* Damage & loss vehicles coordination with GTS to ensure cases are resolved in a timely manner and feedback is provided to the distributor

* Maintain all relevant desk procedures up-to-date as per Ford policies and internal control procedures in terms of Logistics and OTD processes for IMG Direct Markets

* Work with Field Teams, MP&L, GTS, Product & Brand Marketing, SE&SE and Manufacturing.

* Collaborate with Distributors, logistics providers and joint venture plants

The minimum requirements we seek:

* Bachelors Degree in Commerce, Business, or Psychology

* 5+ years of experience in automotive industry

* 2+ years of professional work experience within logistics or supply chain management

Our preferred requirements:

* Ability to develop and maintain strong working relationships, elicit support and partnership from a wide variety of sources, including many departments within the business

* Proactive, meticulous and assertive in dealing with challenging situations required

* Excellent analytical, organizational and communication skills

* Ability to develop processes and procedures to deliver on improvements

* Advance level of knowledge of using Microsoft Excel, PowerPoint and Word applications

* Knowledge of data warehousing and using analytical tools such as Alteryx Designer and SAP Business Objects

* Ability to analyze data and produce visual tools such as graphs and dashboards to support managerial decision-making process

What youll receive in return:

As part of the Ford family, youll enjoy excellent compensation and a comprehensive benefits package that includes generous PTO, retirement, savings and stock investment plans, incentive compensation and much more.

Youll also experience exciting opportunities for professional and personal growth and recognition.

If you have what it takes to help us redefine the future of mobility, wed love to have you join us.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.

By choice, we are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status.