Job Description
District Manager
This position requires supervision of field staff, including Account Managers, and Supervisors. You will be responsible for the planning, organization, and direction of the activity of current management to ensure services exceed each clients expectations. You will effectively maintain existing client relationships while promoting growth of new business within the market.
Essential Functions:
Maintain existing client relationships through both networking and high- level facility management.
Maintain open communications with clients that allow them to freely share opinions of our services contract management.
Full understanding of Union agreements and employee handbook and assure those agreements pertain to facilities we service.
Review/oversight of budgets, payrolls, cost projections and supply control records while maintaining exceptional customer service.
Work side by side with Business Development teams and Account managers to facilitate successful operations of all facilities.
Develop and implement long term solutions to address customer.
Assist with training and coaching of staff.
Ensure all customer and quality standards are met by touring the buildings with supervisor and staff, reviewing the overall cleanliness of the building, and reviewing the contracted scope of work.
Act as spokesperson representing the interest of ABM and any other duties designated by management or deemed necessary by current business conditions.
Minimum Requirements
Skills/Qualifications
5 years of Facility Service Operations
5 years Building Maintenance Operations
Janitorial management experience is a plus.
Effective Communication Skills - Both written and verbal
Strong Interpersonal Skills
Networking Skills - Ability to create warm and friendly relationships with clients/peers
Customer Focus - Staying in tune with customer expectations about quality and service
Quality Improvement - Emphasizing high quality and taking action to improve
Efficiency - Using time and resources efficiently
Problem Solving - Assessing the problem and finding
Accountability - Personally exemplifying responsible and honest behavior
Strong experience using Excel and the Microsoft Office Suite
New York, New York
ABM (NYSE: ABM) is a leading provider of facility solutions. ABM’s comprehensive capabilities include janitorial, electrical & lighting, energy solutions, facilities engineering, HVAC & mechanical, landscape & turf, mission critical solutions and parking, provided through stand-alone or integrated solutions. ABM provides custom facility solutions in urban, suburban and rural areas to properties of all sizes – from schools and commercial buildings to hospitals, data centers, manufacturing plants and airports. ABM Industries Incorporated, which operates through its subsidiaries, was founded in 1909
Our team of more than 140,000 skilled and hardworking people takes care of clients across Aviation, Banking, Life Sciences, Commercial Office Buildings and Real Estate, Education, Food and Beverage, Government, Healthcare, Manufacturing, Nuclear Power, Parking, Retail, Sports, Technology, Warehousing, and more.
We provide a wide variety of services in each industry we serve, from airport shuttle service and wheelchair assistance to food and nutrition to mission-critical solutions in hospitals. In every case, ABM makes every day run smoothly by going the extra mile to deliver the best quality with the highest levels of integrity.