Job Description

Job Description
Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as Personal Cell or Cellular in the contact information of your application.

At Wells Fargo, we want to satisfy our customers financial needs and help them succeed financially. Were looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where youll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

The Operations Group is an enterprise function within the Chief Operating Office. The Operations group consists of approximately 35,000 team members in the US and 28,000 team members in India and Philippines. This group is responsible for building a more unified, more integrated approach to Wells Fargos business operations functions. This includes contact center operations, client-servicing support, money movements within our businesses, lending operations, and other functions. By taking a more integrative approach to these functions, Wells Fargo will be able deliver a more consistent experience for our customers and operate more efficiently.

The Enterprise Robotics and Intelligent Automation team delivers and governs intelligent automation across Wells Fargo to increase operational quality and efficiency while reducing risk, ultimately improving WF team member and customer experience. Through enablement, ERIA mentors federated teams to multiply effectiveness across the enterprise, while leveraging geographic diversity to optimize project efficiency.

The ERIA Solution Consultant will report to the Factory Leader for the Enterprise RPA function and will be responsible for providing solution architecture guidance to new initiatives or those requiring additional assistance.

Specific accountabilities will include, but not limited to:
Lead discovery of use cases for automation opportunity viability and benefits to be realized
Liaise with ERIA LOB partners to ensure automation projects are optimized for efficient implementations
Lead the solution team as they evaluate and document business processes, procedures and risks
Assist with solution design through collaboration with ERIA LOB and RPA Platform team to create end to end business process automations
Drive ongoing automation projects to ensure automation project milestones are achieved in timely manner
Assist with ongoing automation projects to troubleshoot potential bottlenecks
Identify and mitigate existing business risks associated with solution architecture

A Successful Applicant Will Demonstrate:
Automation Experience An individual with a solid foundation in utilization and advancement of tools and processes designed and utilized within Wells Fargo and/or across the financial services industry
Influencing Skills Proven ability as an effective communicator in virtual matrixed environments. Proven ability to take complex technology problems and bring teams to consensus through collaborative architecture and design.
Strategic Thinking and Implementation Thinks strategically about business problems, breaks down problems and presents solutions while evaluating the pros and cons of each option. Identify business opportunities by delivering thoughtful analysis and strong logical thinking. Thinks in new ways about problems and issues. Develops and implements creative solutions to business problems.
Financial Services Experience The ideal candidate should have experience working within large Financial Services companies.

Key Characteristics:
A courageous leader who leads with conviction and is able to influence others
Excellent business, industry and technical acumen
Strong leadership, team and collaboration skills as well as ability to drive and manage multiple initiatives
Excellent written and oral communication skills with ability to clearly communicate ideas and results to both technical and non-technical audiences
Drives for results with a relentless focus on execution

Please note: Based on the volume of applications received, this job posting may be removed prior to the indicated close date. If you do not apply prior to the closing of this posting, we encourage you to apply for other opportunities with Wells Fargo.

Required Qualifications
* 8+ years of strategic planning experience
* 5+ years of financial services experience

Desired Qualifications
* Excellent verbal, written, and interpersonal communication skills
* Ability to interact with all levels of an organization
* Leadership skills including the ability to influence effectively in a matrix environment
* Ability to negotiate, influence, and collaborate to build successful relationships
* Strategic planning experience in translating leadership vision into executable strategies and initiatives
* Ability to think strategically, implement, and deliver business objectives
* Ability to lead and operate collaboratively, execution focused, and results oriented
* Ability to initiate action, make difficult decisions, and generate creative solutions
* Experience translating business needs into complex analysis, designs and recommendations
* Ability to execute in a fast paced, high demand, environment while balancing multiple priorities

Other Desired Qualifications
2+ years of experience recommending intelligent automation solutions and leading end to end RPA projects
2+ years of experience in an advanced automation environment utilizing tools such as Robotic Process Automation (RPA), Optical Character Recognition (OCR), Document Capture and Rules Engines
2+ years of experience optimizing business processes to achieve maximum benefits

Job Expectations
* Ability to travel up to 10% of the time

Disclaimer

All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.
Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.