Job Description

Job Description

Company Name: Quality Food Centers
Position Type: Employee
FLSA Status: 60
Position Summary
Manage the overall day-to-day operations of the store's e-Commerce department to achieve desired sales objectives, goals and budgets. Responsible for staffing the department and developing associates to achieve desire results. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Essential Job Functions

* Ensure that the store e-Commerce department meets/exceeds customer expectations for ease of shopping, variety, freshness and cleanliness
* Interview, select and hire candidates to staff the on-line shopping department
* Meet the demands of product flow and create schedules according to guidelines
* Develop associates to meet the productivity standards and certify associates once they meet or exceed goals
* Confirm that associates are following local, state, and federal laws in addition to all food safety procedures and company guidelines
* Train associates on all functions and duties of the order selector and customer attendant roles
* Lead team in the planning, implementation and execution of e-Commerce's initiatives
* Achieve/exceed weekly, period, annual sales, wage budgets, and other targeted goals including customer satisfaction leading to repeat sales
* Assist in the analysis and response to the competitive landscape
* Ensure orders are filled with products requested or comparable substitute in a timely and effective manner
* Execute best practices to determine appropriate substitutions in the event of an out of stock
* Follow processes for streamlining collection of orders, products, checkouts and delivery
* Report inventory issues such as out of stock items to department heads in a timely manner
* Troubleshoot equipment and devices for e-Commence department
* Provide feedback to store management team, district manager, field specialist, coordinators and division e-Commerce manager on the effectiveness of operational plans/programs
* Report all issues with item shelf allocation to division KOMPASS team
* Monitor and control expenses for the department
* Ensure preventative maintenance is being performed on all equipment in the department
* Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports
* Must be able to perform the essential job functions of this position with or without reasonable accommodation

Minimum Position Qualifications

* High School Diploma or GED
* Any proven supervisory experience
* Any prior experience in the selection and hiring process
* Proficient in Microsoft Office
* Excellent oral/written communication skills
* Strong leadership skills
* Must be able to lift up to 25 pounds frequently and up to 50 pounds several throughout the day
* Must be able to stand for extended periods of time and/or walk constantly
* Ability to stoop, kneel, or crouch several times per hour
* Strong organization skills

Desired Previous Experience/Education

* Any experience with and knowledge of Point of Sale (POS)
* Bachelor's Degree

Education Level: High School Diploma/ GED Required
Required Certifications/Licenses: None
Position Type: Full-Time
Shift(s): [[mfield4]]
Regions: West

States: Washington
Keywords:

Jobs at QFC: QFC is seeking friendly Associates who are passionate about helping others and who want to build lasting relationships with our Customers. We look for hard working team members who will support us in our mission to put every Customer first. We offer competitive wages and benefits, and opportunities for career advancement. If youre interested in joining the QFC team, we encourage you to complete an online application today.

Company Overview: Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names. At The Kroger Co., we are Fresh for Everyone and dedicated to our Purpose: To Feed the Human Spirit. We are committed to creating ZeroHungerZeroWaste communities by 2025. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.

Posting Notes: WA || Redmond || 23475 Ne Novelty Hill Rd || 98053 || Quality Food Centers || None || Management || Employee || Exempt || Full-Time || None