Job Description

A career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying applications that enable our people to work more efficiently and deliver the highest levels of service to our clients. Youll focus on managing the design and implementation of technology infrastructure within PwC, developing and enhancing both client and internal facing applications within PwC, and providing technology tools that help create a competitive advantage for the Firm to drive strategic business growth. Our Systems Consulting - Practice Support team helps build customisable specific system solutions that enhance the PwCs capabilities to appropriately serve all client needs. As part of the team, youll use your deep knowledge of enterprise architecture across application areas to build delivery models that map to PwCs business needs.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Director, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

* Support team to disrupt, improve and evolve ways of working when necessary.
* Arrange and sponsor appropriate assignments and experiences to help people realise their potential and support their long-term aspirations.
* Identify gaps in the market and spot opportunities to create value propositions.
* Look for opportunities to scale efficiencies and new ways of working across multiple projects and environments.
* Create an environment where people and technology thrive together to accomplish more than they could apart.
* I promote and encourage others to value difference when working in diverse teams.
* Drive and take ownership for developing connections that help deliver what is best for our people and stakeholders.
* Influence and facilitate the creation of long-term relationships which add value to the firm.
* Uphold the firm's code of ethics and business conduct.

Job Requirements and Preferences:

Basic Qualifications:

Minimum Degree Required:
High School Diploma

Minimum Years of Experience:
8 year(s) of progressive roles leading IT project planning, delivery, and execution using Agile methodology.

Required Knowledge and Skills:

Demonstrated extensive knowledge and abilities of leading the delivery of technology solutions using agile methods and both onshore and offshore providers.

Preferred Qualifications:

Degree Preferred:
Bachelor Degree

Preferred Fields of Study:
Information Technology, Computer Systems Analysis, Management Information Systems

Preferred Knowledge/Skills:

Demonstrates thought leader-level abilities with, and/or a proven record of success in the following areas:

* Agile methods (Scrum, etc.) and establishing optimal flow (Kanban, etc.);
* Microsoft based technologies including ASP.NET,C, SQL Server, SSRS, etc.;
* Development of new business capabilities using technology;
* Cloud-based implementations and upgrades;
* Continuous Integration and DevOps;
* Traditional Waterfall/Iterative methods (RUP, etc.);
* IT Service Management industry leading practices (ITIL);
* SDLC Methodology;
* Operations Control Quality and Process Improvement Systems (ISO 9000, SEI CMM, Six Sigma);
* Technical security standards such as ISO 27001;
* Financial management; and,
* Team and resource management including formal coaching.

Demonstrates thought leader-level abilities with, and/or a proven record of success directing efforts in guiding application development and delivery teams including the following areas:

* Directing all development projects and all technical operational aspects for a specific business area's applications;
* Directing a portfolio of development and operations teams along with managing the technical support for the business applications;
* Directing delivery of services and financial cost recovery for specific business sponsors;
* Translating the strategic direction of the business into technical considerations for the development and operations teams;
* Directing execution of Service Level Agreements (SLA) with external and internal resources and quality/acceptance of deliverables including customer relationship management, problem management, vendor management and financial management of the service they represent;
* Operating with independent authority and judgement to resolve technical issues that pertain to the business applications under their area of responsibility;
* Maintaining continuity of technical knowledge that is significant to the successful operation of a particular business area;
* Leading teams in a rapidly changing environment including performance management, coaching for development, and resource assignment;
* Contributing to and/or facilitating security reviews, release management, capacity planning, infrastructure change scheduling, etc.; and,
* Mentoring technical team members to increase business acumen including the ability to effectively communicate.