Job Description

Description

Mission Statement

Jacobs is seeking a qualified Information Technology (IT)professional to support the USSOCOM SITEC II Enterprise Operations andMaintenance (EOM) contract. Your career at Jacobs enables USSOCOM to fulfillits mission to Provide fully capable Special Operations Forces (SOF) to defendthe United States and its interests and synchronize planning for globaloperations against terrorist networks. As a member of our team, you willsupport the vice president of the Enterprise Operations Group (EOG) as wepartner with SOF military and civilian members to provide world-class ITservices and support that connects over 60,000 users around the world in theareas of software development/maintenance, network services, security, end-usercomputing, and test and evaluation.

Job Description:

PC Technicians need excellent problem-solving and customer serviceskills, as well as extensive experience with desktop hardware, softwareapplications, operating systems and network connectivity. This position must becustomer service-oriented and proactive in anticipating and resolving problemswhile maximizing efficient use of computing resources. PC Technicians may berequired to provision and maintain mobile devices (NIPR, SIPR and Gray).

Typical Duties include:

* Installing, configuring and maintainingdesktop and laptop PCs, mobile devices and peripherals, such as printers
* Installing and configuring application andoperating system software and upgrades
* Troubleshooting and repairing hardware andnetwork connectivity issues
* Removing old equipment and performing datamigration to new machines
* Maintaining an inventory of installedsoftware, managing software licensing, and creating policies and procedures forupgrades
* Working with hardware and software vendors toverify timely product delivery and ensuring that new equipment is installed andready to operate on schedule
* Analyzing and making recommendations for hardware and softwarestandardization

QUALIFICATIONS
RequiredClearance: TS/SCI

EducationalRequirements: None

CertificationRequirements:

* DoDD 8570.01-M IAT II or higher

ExperienceRequirements:

* At least three years of previous experienceworking as a PC Technician.

EssentialFunctions

Work Environment

* Work will be performed inside a large facility.An inside environment may be a cubicle (considerations: close quarters, low tomoderate noise, bright or dim lighting).
* Work assignments vary based on clientrequirements.
* Work may include travel with the military toparticipate in exercises in austere conditions
* Outside work may include various environmentalconditions including hot, dusty, cold, icy and windy climates.

PhysicalRequirements

* Sitting at desk. Phone use and PC or laptop.Filing required. May require lifting and carrying boxes of supplies or files upto 25 lbs. Extended periods of sitting while on PC/laptop or phone.
* May require climbing, working at heights and insmall confined spaces such as under raised floors, inside closets and serverracks. Must be able to sit, stoop, kneel or crouch for long periods oftime. Work in noisy areas with hotterand colder temperature than standard office environmental conditions. Lift andtransport equipment up to 50 pounds.

Equipment andMachines

* General office equipment, which includes:telephone, fax machine, copier, PC/laptop, and other miscellaneous officeequipment.
* Servers, switches, routers and other computerequipment that supports the network environment.
* Operating hand tools, power tools, ladders andtest equipment.
* May require operating motor vehicles.

Attendance

* Regular attendance in accordance with establishedwork schedule is mandatory.
* It is important to be able to work anyshift/designated hours required.
* You may be asked to continue performance insupport of a war, contingency, or exercise
* You may be asked to continue performance duringinclement weather or other conditions when others are not permitted to work
* Position may require night and weekend work andcould include travel with the military to participate in operations/exerciseslocated in areas with field conditions

Travel

* Continental and Oversees travel may berequired. It is important to maintain acurrent passport.

Other EssentialFunctions

* Employment is contingent upon obtaining allrequired certifications within the timeframe specified in a waiver by thegovernment (if applicable) and maintaining required certifications through theduration of the contract. Failure to obtain/maintain required certificationswill result in disqualification for this position and could result intermination.
* Candidate must exhibit a professional behaviorthat promotes teamwork, fosters cooperation, and enhances productivity in theworkplace. Must be well organized with the ability to coordinate, prioritizeand execute multiple tasks simultaneously in a high-pressureenvironment. Ability to communicate verbally and in writing to workeffectively with a variety of government, military and contractor personnel atall levels.
* Candidate must be able to interface effectivelywith individuals at all levels of the organization.
* Grooming and dress usually business casual, butdependent on clients standards. Must not pose a safety hazard to employeesworking in the same general area.
* The position for which you are applying forrequires a US government security clearance. This is to advise you, that shouldyou be extended an offer, if you possess a dual citizenship (i.e., citizen ofthe US and another country), to be granted a clearance you will be required torelinquish your citizenship in the foreign country.

SITEC

I2S