Job Description

What if you were given the opportunity and responsibility to make a difference? It is time to embrace your Infinite Possibilities. This is your opportunity to be part of International Paper, a Fortune 500 company and global leader in paper and packaging products. IP is known for our commitment to the environment and to cutting-edge technology. We have spent more than 100 years creating new ideas, and we are looking for people who can collaborate to help us build on our history, while creating future success. We are committed to attracting, preparing, promoting and supporting our teams. At International Paper, you control your destiny. We offer benefits, challenges, global opportunities and total rewards. When we say Infinite Possibilities, we mean it.

International Paper (http://www.internationalpaper.com) is the worlds largest paper and forest products company. Primary businesses include paper and packaging products for a variety of end users. International Paper is a Fortune 100 Company with operations around the globe.

We currently have an opening for a Project Manager in our Indianapolis Preprint facility.

Description:

This is a professional level role that provides order support to our customers. This individual is responsible for supporting and managing the accounts for all of the plants within a specified region including the end-use customer. Knowledge of graphics from design stage through finished box construction is also necessary.

PRIMARY RESPONSIBILITY:

Receive process and monitor progress of customer orders. Regularly apprise customers of order status. Act as a liaison and problem-solver between the customer, sales, graphic design, accounting and production. Monitor the customer's order through the plant from order placement to delivery. Develop and maintain effective communication and relationships with key customers to assure customer satisfaction. Purchase raw materials. Schedule Production.

Manage the gathering of information critical to the successful completion of projects including specifications, construction cards, die vinyl, artwork, and delivery requirements. Provide estimates for pricing, quotes, and order acknowledgments as required on each project including design, prepress, and preprint pricing.

Insure customer information, records and files are updated and accurately communicate requirements to prepress suppliers using vendor evaluation documents, and manage each phase of the prepress process including specifications, job engineering information, timelines, proof review, and change orders. Review incoming job components for quality and conformance to specification utilizing the vendor evaluation documents. Manage buyouts of die vinyl, oversized plates, and prepress in a cost effective manner, including charges for customer alterations.

COMPETENCIES & EXPERIENCE REQUIRED:

Degree in graphic arts, packaging, or graphic communication preferred. 2-3 years experience in graphics, graphics packaging or corrugated packaging. 1-2 years experience in a customer support/service capacity preferred. Excellent safety and performance record.

Understanding of manufacturing and machine capabilities, product knowledge and scheduling, and job engineering from both the graphic and structural aspects of packaging. Excellent interpersonal, written and oral communication skills. Ability to evaluate information, make good decisions and communicate them. Must have the ability to set and shift priorities, work independently, and manage time effectively. Ability to work irregular hours. Demonstrated team player.

International Paper is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Indianapolis IN 46231