McLean 2 (19052), United States of America, McLean, Virginia
Sr. Business Analyst - Spring Discounts Marketplace
Summary: Capital One Spring is a new discounts marketplace for small businesses. We tap Capital Ones large network of corporate suppliers to negotiate outstanding deals for our customers. At Spring, data is at the center of everything we do. As a Sr. Business Analyst on the Spring Business Insights team, youll be part of a fast-paced, innovative team thats leading the next wave of disruption at a whole new scale, leveraging billions of customer records in the Capital One customer & transaction database to unlock new opportunities that help small businesses save money.
In this role, you will:
* Partner with a cross-functional team of data analysts, data scientists, software engineers, marketing experts, and product managers to deliver a product that customers love
* Leverage a broad stack of data analysis tools SQL, R, Python, and more to reveal the insights hidden within huge volumes of numeric and textual data
* Inform critical business decisions by developing financial models and leveraging key insights from troves of customer data
* Bring customer and competitive insights to bear to help inform Springs product strategy, including on new features, new audiences, and new partnerships
* Help guide and conduct experiments (e.g A/B tests) to optimize Springs product and marketing strategies
* Perform marketing segmentation to reach out to the optimal target audience and drive sign-ups and product utilization.
* Flex your interpersonal skills to translate the complexity of your work into tangible business results
The Ideal Candidate is:
* Customer first. You love the process of analyzing and creating, but also share our passion to do the right thing. You know at the end of the day its about making the right decision for our customers.
* Innovative. You continually research and evaluate emerging technologies. You stay current on published state-of-the-art methods, technologies, and applications and seek out opportunities to apply them.
* Creative. You thrive on bringing definition to big, undefined problems. You love asking questions and pushing hard to find answers. Youre not afraid to share a new idea.
* Agile. You appreciate working in a fast-paced, startup-like environment, and are ready to switch back and forth between workstreams and analyses.
* Strategic. You like to step back from the data and ask yourself what it means for critical business decisions.
* Collegial. You thrive in a team setting and love working with others to get to the right answer.
* A leader. You challenge conventional thinking and work with stakeholders to identify and improve the status quo. You are passionate about talent development for your own team and beyond.
* Technical. Youre comfortable with open-source languages and are passionate about developing further..
* Interested in the So what. You thrive on the challenge of distilling complex and messy data into a lucid idea.
Basic Qualifications:
* Bachelors Degree
* At least 1 year of experience in quantitative and qualitative analysis
Preferred Qualifications:
* Masters Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering
* 1+ years of experience in Python, Scala, or R (python preferred)
* 2+ years of experience in SQL querying
* 2+ years of experience in business analysis
* 1+ years of experience in consulting
* Experience conducting market research (e.g., customer surveys, competitive intelligence, market sizing, etc)
* Experience with experimentation (e.g. A/B test, multivariate test)
McLean, VA
Capital One Financial Corporation operates as the bank holding company for the Capital One Bank (USA), National Association; and Capital One, National Association, which provides various financial products and services in the United States, the United Kingdom, and Canada. It operates through three segments: Credit Card, Consumer Banking, and Commercial Banking.
The company offers non-interest-bearing and interest-bearing deposits, such as checking accounts, money market deposit accounts, negotiable order of withdrawals, savings deposits, and time deposits. It also provides credit card loans; auto, home, and retail banking loans; and commercial and multifamily real estate, commercial and industrial, and small-ticket commercial real estate loans. In addition, the company offers credit and debit card products; online direct banking services; and treasury management and depository services.
It serves consumers, small businesses, and commercial clients through the Internet and mobile banking, as well as through Cafés, ATMs, and branches located in New York, Louisiana, Texas, Maryland, Virginia, New Jersey, and the District of Columbia. Capital One Financial Corporation was founded in 1988 and is headquartered in McLean, Virginia.