A leader in the payments industry, Elavon provides end-to-end payment processing solutions and services to more than one million merchants around the world. Elavon is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.
Job Description
The Healthcare Payments RM (relationship manager) is the strategic face of Elavon to the client, representing multiple Elavon business channels. This position is responsible for the overall management of a book of National Healthcare accounts, including maintenance, growth, increased profitability, strategic direction, overall client satisfaction and contract renewals. Consults with clients through data analysis, industry education, presentation of performance results and recommending action to improve performance. Develops solutions for problem accounts. The RM is the escalation point for both internal and external client issues. Is accountable for transitioning from pre-sale through the entire contract term and is evaluated based upon revenue growth, contract renewal, and overall customer satisfaction with Healthcare Payment Solutions and any other healthcare payments products as agreed to by the Healthcare Payment Solutions Group. Position requires a significant amount of travel.
Basic Qualifications
- Bachelor's degree, or equivalent work experience
- Eight to ten years of sales/relationship management experience in the healthcare/financial services industry
- Ability to travel
Preferred Skills/Experience
- Extensive knowledge of both Healthcare customer needs and Elavon product offerings
- Ability to consult with the customer's organization in order to provide direction involving specific product needs
- Thorough understanding of how to review and analyze data to lead internal / external partners and provide solutions
- Demonstrated sales and marketing skills
- Ability to work independently and in teams
- Strong organizational, interpersonal and verbal and written communication skills
**Salary range reflected is an estimate of base pay and is for the primary location. Base pay range may vary if an offer is made for work in a different location **
Benefits:
Take care of yourself and your family with U.S. Bank employee benefits. We know that healthy employees are happy employees, and we believe that work/life balance should be easy to achieve. That's why we share the cost of benefits and offer a variety of programs, resources and support you need to bring your full self to work and stay present and committed to the people who matter most - your family.
Learn all about U.S. Bank employee benefits, including tuition reimbursement, retirement plans and more, by visiting usbank.com/careers.
EEO is the Law
Applicants can learn more about the companys status as an equal opportunity employer by viewing the federal EEO is the Law poster.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.
Pay Range: $105,400.00 - $124,000.00 - $136,400.00
This is an Elavon posting. Elavon is a part of the U.S. Bank family.
Minneapolis, MN
U.S. Bancorp, a financial services holding company, provides various financial services in the United States. It operates in five segments: Corporate and Commercial Banking, Consumer and Business Banking, Wealth Management and Investment Services, Payment Services, and Treasury and Corporate Support. The company offers depository services, including checking accounts, savings accounts, and time certificate contracts; and lending services, such as traditional credit products, as well as credit card services, lease financing and import/export trade, asset-backed lending, agricultural finance, and other products. It also provides ancillary services comprising capital markets, treasury management, and receivable lock-box collection services to corporate customers; and a range of asset management and fiduciary services for individuals, estates, foundations, business corporations, and charitable organizations. In addition, the company offers investment and insurance products to its customers principally within its markets, as well as fund administration services to a range of mutual and other funds.
Further, it provides corporate and purchasing card, and corporate trust services; and merchant processing services, as well as cash and investment management, ATM processing, mortgage banking, and brokerage and leasing services.
The company offers its products and services through operating a network of 3,018 banking offices principally operating in the Midwest and West regions of the United States, as well as through online services and over mobile devices. It also operates a network of 4,681 ATMs. The company was founded in 1863 and is headquartered in Minneapolis, Minnesota.