R.R. Donnelley

Accounts Receivable Invoicing Solutions Coordinator

Posted on: 10 Jan 2021

Grand Island, NY

Job Description

Position Summary

Prepare and participate in the analysis of customer requirements for new or existing RRD customer opportunities. Initiate & facilitate the development of customer invoicing and reporting in accordance with company guidelines and standards.

Responsibilities

* Participate in interdepartmental implementations to obtain, analyze, and document client invoicing requirements, then model, activate, and support optimal invoice output formats and delivery methods.
* Work directly with customers and sales to identify issues related to delivery and/or format of invoices
* Perform data entry and submit invoices into customer 3rd party websites or portals
* Monitor open AR to identify invoice delivery discrepancies and/or root cause
* Works closely with Sales and Customer Service to resolve invoice delivery issues and invoice disputes
* Works with offshore resources to create and document new customer processes and procedures
* Supports other projects assigned to Invoicing Solutions team
* Perform other related duties as assigned.

Required Skills

* Bachelor's degree in Business, Accounting or Finance preferred or 2-3 years demonstrated ability to meet job requirements
* Strong verbal and written communication skills.
* Excellent time management, organization, prioritization, and critical thinking skills
* Knowledge of purchase orders, order processing and invoicing
* Computer and software skills, particularly in Excel
* Ability to learn new processes and applications

R.R. Donnelley

Chicago, IL

R.R. Donnelley & Sons Company, an integrated communications provider, enables organizations to create, manage, deliver, and optimize their multichannel marketing and business communications. It operates through Business Services and Marketing Solutions segments. The Business Services segment offers commercial printing products and branded materials, including manuals, publications, brochures, business cards, flyers, post cards, posters, and promotional items; and specialized transportation and distribution services.

It also provides customer billings, financial statements, healthcare communications, and insurance document statement printing services; distribution, shipping, healthcare, durable goods, promotional, and consumer product goods packaging labels; and packaging solutions, including rigid boxes and in-box print materials for clients in the consumer electronics, life sciences, cosmetics, and consumer packaged goods industries. In addition, this segment offers workflow design, assembly, configuration, kitting, and fulfillment services for clients in the consumer electronics, telecommunications, life sciences, cosmetics, education, and industrial industries.

Further, it provides invoices, order, and business forms that support the private and public sectors; and outsourcing services, such as creative services, research and analytics, financial management, and other services for legal providers, insurance, telecommunications, utilities, retail, and financial services companies. The Marketing Solutions segment offers direct marketing, such as audience segmentation, creative development, program testing, print production, postal optimization, and performance analytics for large-scale personalized direct mail programs; and in-store marketing, digital print, kitting, fulfillment, digital, and creative solutions and list services. It operates in the United States, Asia, Europe, and internationally. The company was founded in 1864 and is based in Chicago, Illinois.

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