General Dynamics

LOGNET - Help Desk Specialist (secret) - Dyess AFB, TX

Posted on: 9 Jan 2021

Dyess AFB, TX

Job Description

General Dynamics Information Technology is looking for a Help Desk Specialist at Dyess Air Force Base, in Abilene TX. The selected candidate must have a government security clearance, per contract requirements (Clearance Level: Secret). GDIT provides the Air Mobility Command/A4 Resources and Integration Division technical support of Logistics eTools, technical support of the G081 Program Management Office, A4 staff, conference rooms, programming, training and program management support.

Key responsibilities for HelpDesk Specialist (Journeyman):
* Resolves technical problems and answers queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systems.

* Diagnoses, identifies, isolates, and analyzes problems utilizing historical database records.

* May route calls to product line specialists, application, or system support specialists. - Maintains and updates records and tracking databases.

* Alerts management to recurring problems and patterns of problems.

Qualifications:
* AA or equivalent + 1 yr related experience or equivalent experience

* Must have an active DOD Secret clearance

* Must have an IA Level 2 - Security + CE

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GDITPriority

Scheduled Weekly Hours:
40

Travel Required:
None

T elecommuting Options:
Telecommuting Not Allowed

Work Location:
USA TX Dyess AFB

Additional Work Locations:

We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.nnGDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

PI128269025

General Dynamics

Falls Church, VA

General Dynamics Corporation operates as an aerospace and defense company worldwide. It operates in five segments: Aerospace, Combat Systems, Information Technology, Mission Systems, and Marine Systems. The Aerospace segment designs, manufactures, and supports business-jet aircraft; and offers business-aviation services, including maintenance, fixed-base operation, government fleet, aircraft management, charter, and staffing services, as well as integrated aviation solutions.

The Combat Systems segment engages in the design, development, production, modernization, and sustainment of combat vehicles, weapons systems, and munitions. This segment offers wheeled combat and tactical vehicles; main battle tanks and tracked combat vehicles; weapons systems, armaments, and munitions; and maintenance, logistics support, and sustainment services. The Information Technology segment provides information technology (IT), IT infrastructure modernization, and professional services, as well as cloud, cyber, software development, systems engineering, and data analytics services and solutions.

The Mission Systems segment offers mission-critical C4ISR products and systems, such as space, intelligence, and cyber systems; ground systems and products; and naval, air, and electronic systems. The Marine Systems segment designs and builds nuclear-powered submarines, surface combatants, and auxiliary and combat-logistics ships for the United States Navy and Jones Act ships for commercial customers.

This segment provides nuclear-powered submarines; surface combatants; auxiliary and combat-logistics ships; commercial product carriers and containerships; design and engineering support services; and maintenance, modernization, and lifecycle support services, as well as repair services for navy ships. The company was incorporated in 1952 and is headquartered in Falls Church, Virginia.

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