Job Description

The Global People Operations team strives to create and deliver a seamless and positive employee experience across the entire employee lifecycle. Leading with care and empathy, we develop efficient and simple people processes, systems, policies, and programs. We deliver data that is useful and accurate to create People-related strategies across the business. We develop technology-driven solutions to scale and automate common employee activities. We manage people knowledge and build project management capability across our company. Our work also ensures Facebook remains protected and compliant. We strive to ensure employees feel heard and given the resources and support they need during the most important moments during their careers. This role is responsible for the vision, planning, development, and operation of our company-wide learning discovery and content management solutions. The successful candidate will work to drive optimum learning efficiency, experience and scale by working closely with enterprise learning, operations, product, and engineering teams. You will guide the learning discovery and content management program roadmap by defining business requirements and problem statements, organizing cross-functional initiatives to address those, and keeping leaders and stakeholders informed on progress.

Learning Discovery and Content Program Manager Responsibilities

* Oversee program management for learning discovery and content management across the enterprise

* Partner with people/learning leadership on developing program objectives, strategy, resourcing, and workplans

* Provide ongoing program updates and reporting to stakeholders

* Prioritize business requirements and problem statements

* Define, analyze, and report out on program success metrics

* Partner with product and engineering teams on design, development, and delivery of learning discovery and content management solutions

* Coordinate with learning curriculum and content owners to ensure their expertise is built-in to learning discovery and content management solutions

* Lead enterprise-wide go-to-market and activation efforts for learning discovery and content management solutions

Minimum Qualifications

* 7+ years of experience in learning technology, including familiarity with common platforms (LMSs, LCMSs, LXPs, etc.)

* Experience in developing a learning technology strategy and leading execution against it

* Demonstrated systems and problem-solving skills, including experience thinking through workflows end-to-end to develop improved solutions

* Experience working with both engineering and end-user groups to identify, prioritize, and scope tool/system requirements

* Proven communication skills

* Experience working with multiple stakeholder groups to implement tool/system changes

* Proven project management skills with PMP certification

* Experience to working in a fast-paced environment and deal with ambiguity

* Experience working independently with minimum supervision and lead multiple projects simultaneously involving various groups/locations/vendors

* Proven organization skills, attention to detail, thoroughness, and accuracy

Preferred Qualifications

* Strong process improvement background

* Proficiency with data and analytics

* 3+ years experience working in traditional learning roles (instructional design, facilitation, etc.)

Locations

About the Facebook company

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities we're just getting started.

Facebook is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-ext@fb.com.