Job Description

Human Resources Operations Specialist

* Country:US
* State:TEXAS
* City:Coppell
* Category:Human Resources
* Required Education:High School Diploma/GED
* Position Type:Professional
* Employment Type:Full-Time
* Contract Type:Regular
* Company:(0147) International Business Machines Corporation
* Req ID:349338BR
* Travel Required:Up to 10% or 1 day a week
* Min Salary:
* Max Salary:
* Currency:
* Location:Coppell, TX US

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Introduction
The HR Service Administrator is an integral part of IBM and HR. Your goal is to create an outstanding employee experience for IBMers by delivering HR-related services and supporting our employees as they support our customers and clients. Help IBMers to build their career by providing them with a personalized experience. In this role, you can be part of a team that works with all areas of our global organization and is empowered to achieve goals that align with IBM strategy.

Your Role and Responsibilities
At IBM, we strive to lead in the invention, development and manufacture of the industry's most advanced information technologies, including computer systems, software, storage systems and microelectronics. We translate these advanced technologies into value for our clients through our professional solutions, services and consulting businesses worldwide. IBM's Recruitment Process Outsourcing (RPO) manages global staffing operations and large recruitment campaigns for Fortune 500 companies.

Join us for the opportunity to be a Human Resource Operations Specialist, while working in a dynamic and diverse environment.

As a Human Resources Operations Specialist, you will be supporting employee and business needs in delivering outstanding HR services for employees. Your role would need you to provide support at the client site.

Position Responsibilities:

Provide administrative support for specific pre hire verification requirements needed to onboard employees from the client organization which include Work Authorization documents and USPS documents.

Assist with government compliance requirements as needed by the client organization which include Federal and State Labor posters, Annual wage letters and audit requests

Organize, maintain and update Employee Files as necessary

Generate reports as applicable/assigned from the applicant tracking system and address queries

Provide excellent employee service and act as a point of contact for any IBM compliance related queries that might be received from the clients onsite

To have a good understanding of the internal and external policies, procedures, regulations, and compliance related to Human Resources and respond to queries as how it relates to IBMs scope of work

Help in printing and mailing recall letters as well as USPS documents

Contribute towards any ongoing projects between the client organization and IBM

Update the applicant tracking system and other client HR systems as necessary

Required Technical and Professional Expertise
Excellent verbal and written English language skills
Experience working in a fast-paced, client-facing environment
Excellent organizational skills and the ability to prioritize and time-management are essential for this role
Demonstrating strong attention to details, follow up and quick responsiveness is imperative for this role
Ability to develop effective relationships with internal and external stakeholders of the organization

Preferred Technical and Professional Expertise
Bachelors degree
Experience of working in HR Operations supporting the US
Working knowledge of HR related tools
Working knowledge of SuccessFactors and SAP
Working experience in Microsoft Excel, Powerpoint and Word Documents
Should have experience in dealing with different functions within Human resources

About Business Unit
IBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.

Your Life @ IBM
What matters to you when youre looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBM
IBMs greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location Statement
For additional information about location requirements, please discuss with the recruiter following submission of your application.

IBM intends this job to be performed entirely outside of Colorado.

Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.