Job Description

Job Summary
11/2016
JOB SUMMARY
The Pharmacy Technician I completes a variety of routine pharmacy services related to medication acquisition and distribution which include, but are not limited to: triaging phone calls, repackaging medications, labeling medications, charging/crediting medications, compounding medications, and inventorying medications. Ensures optimal patient safety and customer service.

PATIENT AGE GROUP SERVED

Not applicable
Neonate (Birth to 28 days)
Infants/Toddlers (29 days to 18 months)
Toddler (18 months to 3 years)
Preschooler (3-6 years)
School Age (6-12 years)
Adolescence (12-18 years)
Young Adult (19-40 Years)
Middle Adult (40-65 Years)
Mature Adult (65 years and older)

HOUSTON METHODIST EXPERIENCE EXPECTATIONS

I. Provide personalized care and service by consistently demonstrating our I CARE values:

INTEGRITY: We are honest and ethical in all we say and do.
COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.
ACCOUNTABILITY: We hold ourselves accountable for all our actions.
RESPECT: We treat every individual as a person of worth, dignity, and value.
EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.

II. Focuses on patient/customer safety
III. Delivers personalized service using HM Service Standards
IV. Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)
V. Intentionally rounds with patients/customers to ensure their needs are being met
VI. Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job

PRIMARY JOB RESPONSIBILITIES

PEOPLE 30%
1. Promotes a positive work environment and contributes to a dynamic, team focused work unit that actively helps one another to achieve optimal department results. Collaborates with other health care professionals as needed for problem resolution and/or achievement of identified patient specific goals.

SERVICE 15%
1. Assists with optimizing the safety and efficiency of pharmacy operations and to support the workflow needs of the pharmacy department. (EF)
2. Contributes in departmental efforts to resolve drug related problems and maximizing patient care. (EF)

QUALITY/SAFETY 40%
1. Performs efficient and safe medication distribution functions such as, but not limited to: telephone triage, repackaging of medications, labeling medications, charge/credit of medications, compounding medications, and inventory of medications. (EF)
2. Provides support to the workflow and reports any problems to the appropriate parties. Accurately documents and completes paperwork for the assigned role/function. (EF)
3. Reports near misses and inputs errors promptly into PSN to improve processes and identify trends. Contributes to identification of corrective actions and improvement activities, and to meeting departmental and hospital targets for quality and safety. (EF)

FINANCE 10%
1. Uses resources efficiently; does not waste supplies. Recommends solutions in achieving departmental objectives.
2. Self-motivated to independently manage time effectively and prioritize daily tasks. (EF)

GROWTH/INNOVATION 5%
1. Participates in departmental projects activities, and seeks opportunities to expand learning beyond baseline competencies with a focus on continual development as a Pharmacy Technician I.

This job description is not intended to be all inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.

EDUCATION REQUIREMENTS
High School Diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.); two years of college preferred

EXPERIENCE REQUIREMENTS
0 years, with one year experience as a Pharmacy Technician in a hospital setting highly preferred

CERTIFICATES, LICENSES AND REGISTRATIONS REQUIRED
Texas Pharmacy Technician Registration; or Pharmacist Intern Licensure
Completion of the 40 hours Sterile Compounding and Aseptic course from an Accreditation Council for Pharmacy Education (ACPE) approved training program within 90 days of employment *
ACPE approved IV certification within 90 days of employment *
See manager for details and tracking certification information

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED
Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills and competency assessments
Proficient in performing accurate calculations required for usual dosage determinations
Possesses proficient computer knowledge; operates multiple computer systems to include, Hospital / pharmacy related software, drug preparation pumps/devices, packaging and labeling machines, automated drug dispensing equipment, prescription balances, and portable data processing units
Exhibits strong interpersonal and team player skills with all levels of the healthcare team and assures delivery of excellent customer service to all patients, visitors, physicians and co-workers
Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles

Equal Employment Opportunity
Houston Methodist is an Equal Opportunity Employer.

Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law.

VEVRAA Federal Contractor priority referral Protected Veterans requested.

Company Profile
Houston Methodist Clear Lake Hospital brings the expertise and compassionate care of Houston Methodist Hospital in The Texas Medical Center a national Honor Roll hospital to Bay Area communities. The hospital provides a broad spectrum of adult medical and surgical care, is an accredited chest pain center, and is also acute stroke-ready designated through DNV. Houston Methodist Clear Lake offers many inpatient and outpatient services including 3-D mammography and other state-of-the-art imaging, labor and delivery with a level II neonatal ICU, Cancer Center of Excellence, advanced laparoscopic surgery, comprehensive orthopedics and sports medicine, neurology, urology and otolaryngology. Also, Houston Methodist Clear Lake Hospital is honored to be the only hospital in the bay area to have a Grade A rating from Leapfrog Hospital Safety Grading.