Customer Service Representative

• Former Employee

• Houston, TX
• 21 Sep, 2019

It was a great place til they started outsourcing

Pros

The benefits were great as well as the pay.

Cons

I worked there for 7.5 years. I never advanced to another position. It’s very hard to advance because they are constantly adding more Challenges to your role and making it harder to reach goals. My boss was really nice but they didn’t really help you that much. It was stressful and frustrating. I started to notice that as people left that they weren’t not hiring in the us anymore and were replacing the us reps with reps in the Philippines. I was afraid I was not going to have a job before long.