Job Description

About us

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

RSM is seeking a dynamic Manager to join our $100M+ Managed IT, Cloud, and Infrastructure (MCI) Service Line. This role is dedicated to providing strategic IT Advisory services to middle market clients, guiding them through infrastructure transformation, cloud adoption, cybersecurity, global operations, end user support, and generative AI integration. The Manager will lead comprehensive IT assessments, engage in fractional IT leadership assignments, and champion strategy execution using the OKR (Objectives and Key Results) methodology. This position is ideal for candidates passionate about innovation and technology-driven business outcomes, especially those with hands-on experience in generative AI implementation and digital strategy.
 

Key Responsibilities

IT Assessments: Conduct thorough evaluations of client IT environments, covering infrastructure, cloud readiness, end user support, global IT strategy, cybersecurity posture, and opportunities for AI deployment. Develop actionable recommendations to drive operational excellence and business alignment.

Fractional IT Leadership: Serve as an interim IT leader for short- to medium-term assignments (ranging from 30 days to 6 months) during critical periods such as staff transitions, mergers and acquisitions, or organizational transformation. Provide stability, strategic direction, and hands-on support to client IT teams.

Strategy Execution with OKR: Collaborate with internal Advisory and Catamaran Managed Services team members and client stakeholders to facilitate the development and execution of IT strategies using the OKR framework. Ensure alignment with business objectives and track measurable progress toward key outcomes.

AI Executive Briefings and Adoption Programs: Lead executive-level briefings on generative AI trends, risks, and opportunities. Take the theory into practice by working with other RSM teams on Copilot implementations, AI risk assessments, and custom-built AI applications. Your goal will be to drive additional services (pull through) after the executive briefing.

Qualifications and Experience

Bachelor’s degree in Information Technology, Computer Science, Business, or a related field; advanced degree preferred.

8+ years of experience in internal IT or IT consulting, with a track record of delivering advisory services to global middle market clients.

Demonstrated experience in IT strategy, infrastructure, cloud solutions, cybersecurity, and IT Service Management.

Proven expertise in implementing generative AI solutions, including driving enterprise adoption and change management.

Experience serving in IT leadership roles, particularly during periods of transition or organizational growth.

Familiarity with the OKR methodology and experience guiding teams through strategy execution.

Skills and Competencies

Leadership: Ability to inspire trust, drive change, and deliver results in dynamic client environments.

Strategic Thinking: Strong analytical skills and a proactive approach to identifying opportunities for innovation and improvement.

Communication: Excellent verbal and written communication skills, with the ability to engage effectively with executive stakeholders and technical teams.

Change Management: Demonstrated capability in managing organizational change and fostering adoption of new technologies.

Collaboration: Team-oriented mindset with a commitment to partnership and knowledge sharing.